Registered Nurse Ambulatory Triage (RN) - CPN Primary/Specialty Care - Afterhours Triage Team

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Ambulatory Triage RN is responsible for assessing patient's condition/symptoms, giving appropriate clinical direction, education, and recommendation(s) for disposition. Responds to incoming calls in a timely, professional manner and triages (as appropriate) to address and/or support the needs of the caller. Coordinates and collaborates with providers, medical directors, social workers, pharmacists, and other healthcare professionals to evaluate and address patient needs. Assesses needs using standard evidenced based protocols for triage, offers clinical recommendations, as well as, referrals to health care providers, services and community resources using telephone and information system technologies. Utilizes standardized protocols for medication management, prescription refills, and prior authorizations. Schedules appointments. Provides coordination of care to patient/family/facility as determined by plan of care across the continuum of care (POC). Other duties and responsibilities as assigned. The RN will primarily work remotely from home, however training will be held onsite and continuing education will be held onsite as needed. The RN will support primary care and some specialty care areas. *Must reside in the Indianapolis area or surrounding counties*

Exceptional Skills and Qualifications

• Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience.
• Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC).
• Three years or more of nursing experience required.
• One to two years of ambulatory and/or triage experience preferred.
• Endocrinology, cardiology or surgery experience preferred.
• Adult ICU/ED experience preferred.
• Excellent communication skills.
• Excellent team skills.
• Compassionate and caring.
• Accountable and self-directed.
• EPIC experience a plus.
• Bachelor of Science in Nursing preferred.