Office Operations Assistant - Family Medicine
Compensation
Pay not listed
The week · per this posting · weekdays assumed
Ask the employer about the pay range, the work setting, call expectations and time off.
Job Description
Company Description
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world.
We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail.
With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations.
Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
Job Description
- Office Operations Assistant - Henry Ford Health
- Job Title
- Office Operations - Assistant
About the Department
Join one of Michigan's largest physician organizations, delivering coordinated care across primary and specialty practices throughout the region. Henry Ford Medical Group offers collaborative teamwork, access to leading clinical resources, and opportunities to build lasting relationships with patients and communities. As part of our team, you'll play a vital role in ensuring smooth operations and exceptional patient experiences in a dynamic healthcare environment.
Henry Ford Family Medicine-North Fenway Drive
445 N Fenway Dr
- Fenton, MI 48430
Days
Role Overview
As an Asst-Office Operations, you will be the first point of contact for patients and visitors, providing essential administrative and clerical support in a medical setting. Your role is critical in ensuring a seamless and positive experience for patients while supporting the efficient operation of the healthcare team.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Greet patients and visitors, check patients in and out, and obtain necessary documentation.
- Verify and enter demographic information.
- Obtain and verify insurance authorizations/precertification.
- Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review, and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to your assigned area.
What You Will Need
Required Qualifications
High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Preferred Qualifications
None specified.
What We Offer
At Henry Ford Health, we foster career growth through collaborative opportunities, mission-driven work, and continuous learning. Join us to make a meaningful impact while advancing your professional journey.
Join Our Team
Ready to make a difference? Apply now and be part of our dedicated team at Henry Ford Health!
Job Type: Full Time
Key Responsibilities
The Office Operations Assistant serves as the first point of contact for patients, managing check-in/out processes and scheduling appointments. They also handle administrative tasks such as insurance verification, charge entry, and collecting co-payments to ensure smooth clinic operations.
Requirements
Candidates must possess a High School diploma or equivalent, or at least one year of relevant job-specific experience. Professional licensure or certification may be accepted in lieu of formal education or experience.
Qualifications
- Education
- Professional certificate or licensure
Key Skills
Family Medicine Career Context
Of the 50 active Family Medicine listings this role was benchmarked against, 12% are remote, 28% have no call, 70% require no weekends.
Family Medicine pay on WeekdayDoc is up 18.8% vs. the prior quarter (through Sep 2026).
The cost-of-living index for Michigan is 96.2 (US average = 100; BEA Regional Price Parities (2024)). 61.8% of Michigan clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
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Listing-based score
Living in Fenton
- Typical 3-bedroom home value
- $344k
- Typical market rent
- $1,446/mo
- Residents’ average commute
- 31 min
- Metro price indexU.S. average = 100
- 100.3
- State income tax
- Up to 4.3%
Sources & methodology
Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.
BEA 2024 · Detroit-Warren-Dearborn, MI metro prices. Housing figures are city-level.
City-level figures. Not a cost-of-living guarantee.