Office Specialist I, Behavioral Health, Baptist South
Compensation
Pay not listed
The week · per this posting · weekdays assumed
Ask the employer about the pay range, the work setting, call expectations and time off.
Job Description
About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years.
We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals.
Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
*Eligible for Up to $1,000 Sign-On Bonus*
Baptist Medical Center is hiring an Office Specialist I for the Behavioral Health Outpatient Department. This is a Full Time Days opportunity working from 8:30am to 5:00pm in office at our Baptist South campus.
The Office Specialist will support the Behavioral Health Department to accurately register all patients and update demographic and insurance information for maintenance of accurate information. This position requires an individual who can multitask and obtains excellent written and verbal communication, organizational skills and a previous experience in clerical work.
Office Specialist, Job Responsibilities
- Providing business services for patients and the healthcare system.
- Ensuring accurate patient registration.
- Posting patient charges and payments.
- Operating a multi-line phone system while maintaining telephone protocols.
- Assisting patients as needed.
Experience Requirements
- 1-2 years Front Desk Experience
- Experience working in a Medical Office
Education and Credential Requirements
- High School Diploma (required)
- Associate of Arts/Science (preferred)
If you are interested in this Office Specialist I opportunity at Baptist Behavioral Health, please apply now!
Primary Location
South - MOB II - 14540 14540 Old St Augustine Rd Jacksonville, FL 32258 United States of America
Key Responsibilities
The Office Specialist will support the Behavioral Health Department by accurately registering patients and managing demographic and insurance information. They are also responsible for posting patient charges, payments, and operating a multi-line phone system.
Requirements
Candidates must have 1-2 years of front desk experience, preferably in a medical office setting. A high school diploma is required, while an Associate degree is preferred.
Key Skills
Healthcare Administration Career Context
The cost-of-living index for Florida is 103.4 (US average = 100; BEA Regional Price Parities (2024)). 58.1% of Florida clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Healthcare Administration pay on WeekdayDoc is down 7.9% vs. the prior quarter (through Sep 2026).
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Office Specialist I, Behavioral Health, Baptist South at Baptist Health System a 6.4 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Healthcare Administration healthcare professional listings evaluated on our platform.
Location & Logistics
Florida has no state income tax, which can significantly increase take-home pay compared to high-tax states.
