Financial Assistance Counselor

The Financial Assistance Counselor provides eligibility assistance to families and individuals regarding health insurance and affordable care programs; including but not limited to, Health Insurance Marketplace, Maine Care, and the health center’s Sliding Fee Scale Program.

The Financial Assistance Counselor will follow up with people as needed to assist with successful applications. This position will work under the supervision of the Financial Counselor Manager and in coordination with other outreach and enrollment staff and volunteers.

We are a mission-driven team focused on taking care of each other and our community. And we're growing!!

This position is not eligible for a hybrid or fully-remote schedule.

Requirements

• Associate’s degree in related field and/or equivalent experience.
• Level 3 English is required.
• Knowledge/experience in finance, customer service, or social service is required.
• Knowledge of regulations such as HIPAA and OSHA.

Generous Benefits Package

• Organization-wide incentive bonus of up to 5% of annual base salary
• Competitive compensation with shift differentials for some positions
• Health, Dental, Vision Insurance (Employer – Employee shared)
• Health Savings Accounts with employer contributions
• Flexible Spending Accounts
• Employer paid Life insurance, Short-term, and Long-term Disability
• 403(b) employer match up to 3%
• Generous PTO package, including paid personal days and holidays
• Paid Volunteerism Day
• Bereavement and Military Leave
• Non-CME training reimbursement up to $300 for full-time (32 hour) employees
• Tuition assistance up to $1,500 for full-time (32 hour) employees
• Gym membership reimbursement up to $300