Supervisor Nurse Navigator - 4 East / 4 West

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Manages, coordinates, and evaluates all elements of financial, material and human resources in the provision of nursing care to assigned group of patients in accordance with the service and missions of the institution.

Minimum Qualifications

Education, Certification, and/or Licensure

1. Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).

Experience

1. Five (5) years of nursing experience.

Preferred Qualifications

Education, Certification, and/or Licensure

1. Bachelors of Science in Nursing Degree (BSN).

Experience

1. One (1) year of care coordination experience.

2. Two (2) years’ experience in a telephonic nursing role.

Core Duties and Responsibilities

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Manages personnel to ensure the availability of an appropriately credentialed, clinically competent, well-developed cohesive work force to meet patient care needs.

2. Advises the Director/Manager on the hiring, retention, interviewing and recruitment of staff.

3. Functions as a staff role model by promoting cooperative problem solving, individual and group goal orientation, appropriate delegation of departmental activities and fostering team building through individual coaching and counseling, regular attendance at staff meetings, annual performance appraisals, and active participation in the activities of the department.

4. Performs on-going goal setting, peer review, and performance reviews according to hospital policy. Provides on-going feedback to employees concerning job performance.

5. Coaches and counsels employees, under the direction of the Director/Manager.

6. Using available data, makes appropriate clinical decisions regarding complex, predictable and unpredictable situations related to triage calls, E-Visits, patient care, medical-legal issues, etc.

7. Engages in fiscal activities in order to ensure the availability of supplies, equipment, and human resources to meet patient care needs in a timely cost effective manner.

8. Assures the most economical utilization of time, materials and resources through the review of workflow and staffing patterns in order to achieve optimal productivity and to provide cost effective staffing patterns that ensure appropriate utilization of staff and skill mix to provide patient care.

9. Maintains effective communication with Medical staff, patients, staff and other departments across the health system as necessary to assure identification of problems and provide problem resolution in support of WVU Medicine’s mission of quality patient care delivery.

10. Effectively supports the Nursing Services on the off-shifts, to support the goals and philosophy of Nursing Services.

11. Supports and assists with service recovery initiative involving patients, families, and all other customers.

12. Assures the adherence of all standards and policies as set forth by WVUH and the accrediting bodies for the purposes of licensure, regulation and accreditation.

13. Assists Director/Manager in timely follow-up of incident reports.

14. Facilitates the professional development of personnel. Oversees and participates in the orientation, training, and continuing education of the staff (departmental and interdepartmental) and other health related personnel.

15. Assures continuous personal and professional growth of staff through attendance at workshops, seminars, giving in-services, and monitoring staff orientation plans as applicable.

16. Improves and maintains management skills by participating in self-development activities such as seminars, workshops, classes and literature review.

17. Creates and maintains a monthly staffing schedule.

18. Will spend a limited amount of time each schedule working as a front line nurse navigator in order to maintain skills and have an in depth understanding of potential improvement in workflows.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Office settings

Skills and Abilities

1. Possesses excellent interpersonal communication and negotiation skills in interactions with patients, families, physicians, and health care team colleagues

2. Ability to work with people of all social, economic, and cultural backgrounds and be flexible, open minded, and adaptable to change

3. Capable of independent judgment and action regarding psychosocial needs of patients.

Additional Job Description

Scheduled Weekly Hours

40

Shift: Varied (United States of America)

Exempt/Non-Exempt

United States of America (Exempt)

Company

PCH Princeton Community Hospital

Cost Center

12 PCH Nursing Inpatient Oncology

Address

• 122 12th Street
• Princeton
• West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.