SWAT Supervisor – Social Worker

Presbyterian Homes & Services is seeking a SWAT Supervisor - Social Worker to join its team.

The SWAT Supervisor provides direct supervision and oversight of visiting Social Workers and Chaplains. This position is responsible for case assignments, promoting strong collaboration with interdisciplinary staff, and maintaining effective communication with clients, families, and referral sources.

The SWAT Supervisor serves as a resource and educator for field staff. The SWAT Supervisor (Social Worker) may, as needed, allocate a portion of their time providing medical social services for hospice clients consistent with regulations and established best practices.

As a member of the Hospice leadership team, the SWAT Supervisor participates in the planning and implementation of strategies and programming that assure high-quality client care while achieving short and long-term operational goals for the Hospice program. This position reports to the Director of Social Work and Chaplain Services.

Responsibilities

Provide direct supervision, coaching, and mentorship to assigned social workers and chaplains. When assigned and appropriately qualified, provide Board of Social Work-required licensing supervision to hospice social workers.

Manage employee performance and development for direct reports, including participation in recruitment and selection; oversight of orientation and onboarding; establishment of performance expectations; ongoing feedback, evaluation, and development; and corrective action, up to and including termination.

Build and sustain a collaborative, high-performing team by establishing clear expectations, supporting effective communication, and promoting accountability, productivity, and employee engagement.

Conduct regular individual and team meetings; facilitate PHS and Optage Hospice key initiatives, including StandUp, interdisciplinary meetings, and trainings.

Monitor caseloads, provide day-to-day schedule management, and serve as preceptor and point person for field staff and interns.

Perform regular audits of clinical records and documentation for compliance with regulatory standards (e. g., Medicare Hospice Conditions of Participation).

Provide medical social services as needed and act as the subject matter expert for social work assessments, care planning, and service coordination.

Partner with the Director of Social Work and Chaplain Services to monitor, develop, and implement team strategies, operational plans, policies, and procedures.

Monitor staffing levels, service delivery, and workflow processes to identify barriers, promote effective systems, and increase staff retention.

Participate in the interdisciplinary group process (IDG) and strengthen relationships with sites and community partners to promote referrals.

Participate in budgeting, resource planning, and expense management to support financial performance.

Qualifications

Bachelor's degree in social work required; Master's degree in social work (MSW) preferred. Completed the 30 hours of supervisor training required by the Board of Social Work to provide supervision to other social work staff.

• Current licensure as a social worker in the state in which they practice, if required by state law.
• Three (3) years of hospice social work experience required; five (5) years preferred.

One (1) year of leadership or supervisory experience (e. g., lead, preceptor, field instructor, or supervisor role) preferred.

Demonstrated competencies in hospice care and operations, team building and employee development, client and family support systems, quality and business management, governmental regulations, and community outreach.

Demonstrated knowledge and experience in hospice and palliative emotional, spiritual and bereavement practices; life-threatening and chronic illness; grief and loss; and individual, family and group therapy.

Ability to organize, prioritize, respond to emergencies, and maintain a high level of performance in an environment of frequent demands and changes.

• Valid driver's license and proof of insurance.
• Demonstrated computer proficiency, including Microsoft Office.

Pay Range

The estimated starting pay range for this role is $67,000-$85,000 per year. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits

• Full-time benefits-eligible employment begins at a minimum of 30 hours per week:
• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick
• Full and Part-time benefits-eligible employment working between 20-29 hours per week:
• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All Employees

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

About PHS

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care and services options for older adults.

Some 8,000 employees serve more than 41,800 older adults through 60 PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® home and community services.

PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for more than 15,500 older adults.

Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposeful living and the overall well-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.