Care Navigator Registered Nurse (RN)

About this role as a Care Navigator Registered Nurse (RN)

The Care Navigator RN is the primary HopeHealth representative within assigned hospitals, nursing homes, assisted living facilities, physician practices, health centers, and the wider community.

This role plays a crucial part in promoting HopeHealth's hospice and palliative care services, driving growth, and organizational reputation.

The position also collaborates in transitioning patients to the appropriate HopeHealth service line and serves as a subject matter expert in all services offered by the organization. This position primarily covers a territory in Rhode Island.

The ideal candidate is passionate about working in serious illness care, is compassionate and an avid learner with a strong work ethic.

What will you do as a Care Navigator Registered Nurse (RN)

• Cultivates and develops relationships in assigned hospitals, nursing homes, assisted living facilities, physician offices, health centers and the community at large to drive HopeHealth’s hospice and palliative care growth in assigned territory.
• The Care Navigator RN is a subject matter expert in all services offered by HopeHealth including hospice, palliative care, bereavement support, caregiver support, dementia services and community education.
• Presents hospice and palliative care services to patients, families and referral partners in a clear and complete manner highlighting service benefits and eligibility.
• Completes goals of care conversations, hospice informational sessions and hospice evaluations.
• On occasion and as needed, completes hospice admissions
• Works in close collaboration with hospice and palliative care and the Access Center to provide best-in-class customer service, and transition patients to the appropriate care.
• Documents accurate, relevant, and timely documentation in the EMR as required and appropriate.
• Organizes and participates in care coordination meetings and addresses service recovery opportunities as needed.
• Leverages and fully understands use of CRM to identify opportunities for growth. Documents in the CRM territory activity, tasks and results on an ongoing and timely basis.
• As requested, provides professional and consumer education on hospice and palliative care services.
• Seeks out and attends professional and consumer conferences to further develop relationships and drive organizational growth.
• As needed, covers needs in other territories.
• Consistently applies HopeHealth values in all aspects of work, complying with established mission, policies, procedures and objectives in quality assurance, safety, environment, infection control and HIPAA compliance.
• Completes other tasks as requested by supervisor.

What are the qualifications to be a Care Navigator Registered Nurse (RN)

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• RN required; Bachelor of Science Degree in Nursing preferred; five plus years of nursing experience. Hospice, palliative care or experience working with seriously ill patients preferred but not required.
• Dual RN license in RI and MA required.
• Valid driver’s license with an automobile that is insured in accordance with state and/or agency requirements and is in good working order.

What Are the Job Benefits?

For Your Health and Peace of Mind

• Medical, dental and vision insurance
• Retirement plan with employer contribution
• Pre-tax flexible spending account for healthcare and dependent care
• Disability coverage
• Discounts on voluntary insurance programs
• Life and long-term-disability insurance
• Mileage reimbursement

For Your Wellbeing

• Paid time off (PTO) and paid holidays
• A caring culture that supports your wellbeing

For Your Career

• A robust orientation programs
• Educational assistance
• Reimbursement for certifications
• HopeHealth Clinical Education Lab (continuing education)

Discover a career that transforms lives – including yours.

At HopeHealth, health care is more than a career choice. It’s a calling.

You can see it in our incredible team, who are as compassionate as they are talented. You can see it in the trust that our patients and families place in us every day.

And you can see it in our values – as a health care organization, and as an employer. At HopeHealth, we care deeply about every life we touch, including yours. We’re committed to giving employees the support they need to not only excel at their jobs, but to love what they do.

Join us, and you’ll be part of a team that inspires you, a workplace that invests in you, and a mission that brings hope and dignity to patients and families every day.

HopeHealth is a not-for-profit market leader in the areas of home health, palliative and hospice care serving Massachusetts and Rhode Island.

Our Hospice Care Team

HopeHealth’s hospice care team provides comfort and support to patients who are in the advanced stages of serious illness or nearing the end of life.

Join Our Team, and You’ll

• Help patients and families make every moment count. Hospice is a special calling. Your work will help patients live as comfortably and fully as possible, and provide meaningful support for everyone in the family. As part of our team, you’ll provide patients, and their loved ones, with a peaceful end-of-life setting.
• Know that your expertise and unique perspective are valued. In our inclusive work culture, you’ll be free to work autonomously while feeling authentic support from your team. You’ll experience the mutual respect, collaboration and trust of a healthcare team that’s committed to going above and beyond for every patient – and for every member of the team.
• Enjoy a flexible work schedule and generous benefits. Work full-time, part-time or per diem with scheduling flexibility to maximize your work/family life balance. Benefits include competitive compensation package, health care coverage, education reimbursement, and an employer-match retirement plan.
• Be part of a leading team. For over 40 years, HopeHealth Hospice has set the gold standard for end-of-life care. We’re the second-oldest hospice in the country, and one of the largest not-for-profit hospice providers in New England. We are committed to giving all of our employees the skills and support they need to deliver the best possible patient care.

HopeHealth is an Equal Opportunity Employer

Our Commitment to Diversity, Equity and Inclusion

HopeHealth is committed to advancing diversity, equity and inclusion in the workspace. We believe that attracting, developing and empowering exceptional people will allow us to continue to deliver the best care for our patients and families.

All qualified individuals – inclusive of race, color, religion, sex, gender, sexual orientation, national origin, age and ability – are warmly welcome at HopeHealth.

8:00am-4:30pm

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