988 Crisis Counselor- PT (2nd Shift)
Compensation
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Job Description
Job Details: Level: Experienced, Job Location: Huntsville, AL 35802, Position Type: Part Time, Education Level: Human Services Related M. S/M. A LVL Deg., Travel Percentage: None, Job Shift: 2nd Shift (Weekends), Job Category: Nonprofit - Social Services, Job Description: WellStone is looking for empathetic employees to serve as crisis counselors by answering phones for callers experiencing mental health crisis.
988 is more than just an easy-to-remember number—it’s a direct connection to compassionate, accessible care and support for anyone experiencing mental health-related distress – whether that is thoughts of suicide, mental health or substance use crisis, or any other kind of emotional distress.
This is a part-time, hourly position working Saturdays & Sundays, 7pm-7am. What you'll be doing: Conduct comprehensive individual assessments on new or returning adult clients. Assess client’s risk of suicidal/homicidal ideations. Maintain confidentiality of client information, treatment and records.
Perform timely documentation of the assessment in EMR. Develop a treatment plan based on clinical experience and knowledge in partnership with the client. Present cases to psychiatrists regarding client’s medication and/or need. Provide crisis intervention as needed and/or required.
Act as an client advocate to coordinate required services or to resolve emergency problems in crisis situations. When necessary, referral to internal or external specialists or community resources in order to assist the client in treatment options.
When applicable, assist family members in understanding, dealing with or supporting clients. Participate in various meetings to include departmental, divisional or other meetings as required. Maintain current on new developments in counseling. Complete billing documentation in a timely and accurate manner.
Conduct follow up with clients, internal and/or external individuals as needed. Complete other duties as assigned.
This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice.
Qualifications
What we're looking for: Master's degree in Counseling, Psychology or a related field Clinical Licensure Preferred (LPC, LICSW, LMFT) DSM V Knowledge Excellent verbal and written communication skills Good organizational & documentation skills Knowledge of local community agencies and resources We are compassionate towards those impacted by behavioral health disorders.
We are dedicated to one another through collaboration and teamwork. We are optimistic problem-solvers who do what it takes to get the job done.
Key Responsibilities
The crisis counselor will conduct comprehensive individual assessments and risk evaluations for clients experiencing mental health or substance use crises. They will also develop treatment plans, maintain accurate EMR documentation, and coordinate with internal and external resources to provide effective client advocacy.
Requirements
Candidates must hold a Master's degree in Counseling, Psychology, or a related field. Clinical licensure such as LPC, LICSW, or LMFT is preferred, along with strong knowledge of DSM V and local community resources.
Qualifications
- Education
- Master's degree (postgraduate degree)
- Experience
- 2+ years of experience
Key Skills
Crisis Counseling — Counselor Career Context
Of the 40 active Crisis Counseling listings this role was benchmarked against, 10% are remote, 30% have no call, 75% require no weekends.
The cost-of-living index for Alabama is 88.8 (US average = 100; BEA Regional Price Parities (2024)). 60.3% of Alabama clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
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