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Monarch
Concord, North Carolina

Peer Support Specialist, Behavioral Health Urgent Care

Peer Support SpecialistIncludes weekendsPart-Time

Listed compensation

$17/hr

The week · per this posting

Ask the employer about the work setting, call expectations, nights and shift pattern and time off.

Posted 45m ago · Verified live

Job Description

Scheduled Weekly Hours

36

Schedule: Monday, Thursday and Saturday (7:00 am - 7:00 pm)

Pay Range Minimum

$17.00

Education We're Looking For

High School Diploma (Required)

Certifications We're Looking For

Certified Peer Support Specialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USA

Experience We're Looking For

Experience working with adults with substance use disorder(s) | 1 Year | Required Lived experience and a personal recovery story related to mental illness or substance use. | Required

Job Description Summary

The Peer Support Specialist, Behavioral Health Urgent Care is primarily responsible for supporting people to achieve their personal goals while enhancing the development of their natural supports, as well as coping and self management skills. This position utilizes personal experience with mental health or substance abuse issues to assist others in achieving desired outcomes.

What You'll Do

Share lived experience to support, encourage and enhance a person supported treatment and recovery, including possessing recovery-oriented skills and knowledge.

Model and mentor recovery values, attitudes, beliefs and personal actions to encourage wellness and resilience for a person supported and promote a recovery environment.

Explore with the individual supported the importance and creation of wellness identify through open sharing and challenging viewpoints.

Promote an individual’s opportunity for personal growth by identifying teachable moments for building relationship skills to empower the individual and enhance personal responsibility.

Model and share examples of healthy social interactions and facilitate familiarity with, and connection to, the local community.

Participate in team meetings and provides input into the development of comprehensive crisis plans, including WRAP plan, identifying goals and areas of need and works with the individual to effectively use their plans.

Guides and encourages the individual to take responsibility for and actively participate in their own recovery.

  • Assist the individual with self-determination and decision-making while teaching and promoting self-advocacy.
  • Model recovery values, attitudes, beliefs, and personal action to encourage wellness and resilience through groups and while working with individual in the community.

Assist with Crisis Interventions as Necessary

Assist in the development of relapse prevention and disease management strategies.

Communicates and documents encounters and contacts, including groups and individual contact to submit for billing, group notes and individual progress notes in the electronic health record.

Maintains positive working relationships with the communities served, including individuals, families, staff, monitoring and licensing agencies, and other stakeholders.

Drive and travel as needed. Provide transportation and/or arrange transportation for individuals.

Attend staff meetings and other required meetings. Maintain all required training by attending and actively participating in meetings and all required trainings.

Maintain certification in all agency, state and federal training requirements.

Benefits

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members.

In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location.

We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process.

Make a Difference in Someone’s Life!

At Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch Healthcare

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members.

We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Monarch Healthcare Is an Equal Opportunity Employer

Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.

Department: BH - Certified Professional

Key Responsibilities

The Peer Support Specialist provides direct support to individuals by sharing lived experiences to promote recovery, wellness, and resilience. They assist with crisis interventions, facilitate community connections, and document progress within the electronic health record.

Requirements

Candidates must possess a high school diploma and a valid Certified Peer Support Specialist (CPSS) certification. At least one year of experience working with adults with substance use disorders and personal lived experience with mental health or substance use is required.

Qualifications

Education
Professional certificate or licensure

Key Skills

Crisis interventionSubstance use disorder supportMental health supportRecovery mentoringWellness planningDocumentationElectronic health recordsTransportation assistanceSocial interaction modelingConflict resolution

Urgent Care Career Context

The cost-of-living index for North Carolina is 94.3 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$35k midpoint carries the purchasing power of roughly $37k in an average-cost state. 59.2% of North Carolina clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Work-life snapshot

median 4.8this job 1.5
Below most Peer Support roles listings for work-life

Listing-based score, 0–10, across 89 comparable listings. Shaded area = the share scoring below this one.

  • Includes weekends

Living in Concord

Typical 3-bedroom home value
$337k
Typical market rent
$1,813/mo
Residents’ average commute
27 min
Metro price indexU.S. average = 100
97.3
State income tax
Up to 4.8%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Charlotte-Concord-Gastonia, NC-SC metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.