Behavioral Health Care Manager/Nurse Navigator - South Region AMB Clinics

Company Description

Location

This position supports Munson Healthcare’s South Region ambulatory clinics. The role is primarily remote, with occasional travel to clinic locations and department meetings.

• Schedule: 40 Hours Weekly Monday - Friday from 8AM - 5PM
• More Than Just Care, It’s Community

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material.

To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.

Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.

Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.

Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description

A Day in the Life

The Behavioral Health Care Manager (BHCM) is a nurse navigator who plays a key role in Munson Healthcare’s Collaborative Care (CoCM) program. CoCM is an evidence-based model that integrates behavioral health services into the primary care setting through a team-based, measurement-driven approach and proactive patient follow-up.

Working in partnership with the patient, Primary Care Provider (PCP), and Psychiatric Consultant (PC), the BHCM provides care coordination and behavioral health support for patients experiencing depression and anxiety. This role is similar to care management for chronic physical health conditions and helps strengthen communication, continuity, and collaboration across the care team.

Provide evidence-based behavioral health support and care coordination for patients experiencing depression and anxiety.

Serve as a liaison among patients, PCPs, and the Psychiatric Consultant to support timely, coordinated care.

Use standardized screening and outcome measures to monitor patient progress and guide treatment recommendations.

Conduct proactive follow-up with patients to assess symptoms, engagement, treatment response, and barriers to care.

• Maintain accurate, timely documentation and communicate relevant updates to the care team.
• Participate in psychiatric case review and collaborate with the PCP and Psychiatric Consultant on treatment adjustments.
• Connect patients with appropriate clinical and community resources.
• Support implementation and continued development of Collaborative Care workflows across ambulatory clinics.

Qualifications

What’s Required

Michigan Resident Only

5 years of experience as a RN is highly preferred.

Registered Nurse with an active, unrestricted license. BSN preferred.

Experience in care management, behavioral health, primary care, population health, or a related clinical setting.

• Strong assessment, communication, care coordination, and patient-engagement skills.
• Ability to work independently in a primarily remote environment while collaborating effectively with an interdisciplinary team.
• Comfort using electronic health records, virtual communication tools, and standardized clinical measures.
• Additional Information

Are you Munson Material? Apply today!

Must live in Northern, MI

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Shift: Day Shift

Status: Full Time