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Duke
Durham, North Carolina · Hybrid

Clinical Nurse II- GI Triage

Registered NurseIncludes callNo weekendsFull-Time

Compensation

Pay not listed

The week · per this posting

Ask the employer about the pay range, nights and shift pattern, benefits and time off.

Posted 1mo ago

Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

  • Duke Health Integrated Practice https://careers.dukehealth.org/us/en/dhip
  • Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
  • Clinical Nurse II – GI Triage

Job Location

The position is located at 4825 Creekstone Drive, Durham, NC

Job Summary

We are seeking a TRIAGE NURSE to be an integral member of our Gastroenterology healthcare team. The position will manage this patient population via telehealth in order to coordinate care with providers.  The Triage Nurse position is based in Durham, NC at a non-clinical office site.  This position interacts with patients via telephone and secure messaging vs direct patient contact.

Job Duties and Responsibilities

Provide nursing triage, assessment and education to patients via telephone interactions and secure messaging.

Plan, provide and document evidence based, professional nursing care utilizing the nursing process, in accordance with provider orders and established GI, DUHS and DHIP policies and procedures, under the supervision of the nurse manager and assigned providers. Patient management includes medication management, prior authorizations, care coordination and scheduling.

Delegate tasks and supervise the activities of unlicensed care providers (schedulers, Medical Assistants and Staff Assistants)

  • Provider cross coverage to team members to facilitate patient care.
  • Participate in entity level performance improvement activities, work culture events, continuing education and meetings.
  • Perform other related duties incidental to the work described herein.

Job Eligibility Requirements:

Work requires graduation from an accredited BSN or Associate's Degree in Nursing or Nursing Diploma program.

All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within seven years of their start date.

You have a minimum of 2 years nursing experience and 1 year of med-surg experience, Urgent Care or ED experience

Must have current or compact RN licensure in the state of North Carolina. BLS required.

Job Hours

Hours are from 8:00 am to 5:00 pm Monday through Friday. No weekends or Duke designated holidays. Once fully on boarded, this work can be done as a hybrid model. This means a rotating schedule of working remotely and from the office.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Key Responsibilities

The Triage Nurse will manage a patient population via telehealth, providing nursing assessment, education, and care coordination. They will also handle medication management, prior authorizations, and supervise unlicensed care providers within the Gastroenterology team.

Requirements

Candidates must have a BSN, Associate's Degree in Nursing, or a Nursing Diploma, along with current North Carolina RN licensure. A minimum of 2 years of nursing experience, including 1 year in med-surg, urgent care, or ED, is required.

Qualifications

Education
Bachelor degree
Experience
2+ years of experience

Key Skills

Patient AssessmentPatient EducationEvidence-based NursingClinical Documentation

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Clinical Nurse II- GI Triage at Duke a 6.6 out of 10 for work-life balance — classified as good. This places the position in the top 25% in Ambulatory Care Nursing (RN) — ranked against 331 active Ambulatory Care Nursing (RN) listings on WeekdayDoc. Contributing factors include no weekend requirements, remote work flexibility.

Ambulatory Care Nursing — Registered Nurse Career Context

Of the 50 active Ambulatory Care Nursing listings this role was benchmarked against, 28% are remote, 60% have no call, 78% require no weekends — this position is remote.

The cost-of-living index for North Carolina is 94.3 (US average = 100; BEA Regional Price Parities (2024)). 59.2% of North Carolina clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

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Salary Distribution41 jobs · 36 employers

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Annual compensation range

Benefits & Perks38 jobs · 36 employers

401k / retirement match
82%
CME allowance
34% this job
Sign-on bonus
26%
Loan repayment
13%
PSLF eligible
8%

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Work-life snapshot

median 5.1this job 6.6
Better work-life than 80% of Ambulatory Care Nursing (RN) listings

Listing-based score, 0–10, across 331 comparable listings. Shaded area = the share scoring below this one.

  • No weekends
  • Hybrid
  • Includes call
  • Remote