Medical Director, Gastroenterology

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year
• We are growing fast, thinking big, and we are just getting started.

Ready to Modernize Medicine with Us?

Job Description Summary

Medical Director, Gastroenterology

Are you interested in putting your GI knowledge to work in new and exciting ways? Do you want to expand your professional horizons? If you are, ModMed is looking for an experienced Gastroenterologist to join our team.

In this role, you will serve as a clinical and product expert for ModMed Podiatry, helping shape our products, strengthen customer relationships, and support the growth of the specialty.

This role combines Product, Go-to-Market and Customer Success responsibilities, creating an opportunity to directly influence both what we build and how we deliver value to our customers. This is an exciting opportunity to work with a hyper-growth SaaS company that is truly Modernizing Medicine!

Your Role

• Serve as a GI clinical and product expert, developing deep knowledge of ModMed’s platform and GI workflows
• Gather user feedback and partner with Product teams to validate workflows, concepts, and enhancements

Support customer retention through proactive outreach, Annual Business Reviews, Evening with EMAs, post-go-live check-ins, and engagement with at-risk and Pooled GI accounts

Required attendance and lead speaker for our annual user group conference (Momentum and Client Advisory Board meetings)

• Support Sales organization (making introductions, leading demonstrations, attending tradeshows)
• Partner with Marketing to support speaking engagements, webinars, educational content, and market growth.

Serve as a clinical escalation resource for Customer Success, Support, Implementation, and other customer-facing teams to help resolve escalated clinical, workflow, implementation, support, and product concerns.

Work with education and CS teams to answer any questions that arise in go-live or client onboarding which includes creation of doctor to doctor videos/training videos.

Monitor customer communities and social media for product sentiment, emerging concerns, competitive insights, and retention risks

Reports to the Chief Medical Officer.

Skills & Requirements

Gastroenterologist with at least 5+ years clinical experience; with recent experience practicing in a private practice setting.

• You are able to make a commitment of at least 2 days a week
• Willingness to travel to HQ, tradeshows, customer onsites and conferences.
• Excellent communication, public speaking, and presentation skills.
• Ability to develop deep expertise across the ModMed GI product portfolio.
• Willingness to work hard and collaborate in a team environment.
• Open to use all aspects of the product for testing including PM, Patient Engagement, RCM, AI, Klara - early adopter interest.
• Strong problem solving skills, adaptable, proactive and willing to take ownership.
• Strong commitment to quality and documentation.
• ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,

401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.

Generous Paid Time Off and Paid Parental Leave programs,

Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,

Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,

Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,

Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,

Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

Phishing SCAM Warning

ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media.

The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals.

Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully.

Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.