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Helio Health
Rochester, New York

Counselor Aide- Days/ Evenings

CounselorFull-Time

Listed compensation

$16-$17.5/hr

The week · per this posting · weekdays assumed

Ask the employer about the work setting, call expectations, weekend coverage and time off.

Posted 15m ago · Verified live

Job Description

Helio Health, one of Central NY’s premier behavioral healthcare providers, is seeking a dependable and detail-oriented Counselor Aide. The Counselor Aide is responsible to operate as a team member in providing services to residents with mental health issues and chemical addictions. This position is vital in supporting our patients’ success in their treatment and allows for many long-term career opportunities!

This particular opportunity will work on a Full-Time basis at our Rochester Inpatient Program. The shift would be either the day or evening shift.

Pay Rate: $16.00- $17.50 per hour.

In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500!

Responsibilities

Assists with the following counseling responsibilities: screening, intake, orientation, referral, counseling, crisis response, patient education, case management, reporting and record keeping, and consultation with other professionals.

  • Participates in program administrative and clinical committees as assigned.
  • Represents the agency to the community.
  • Performs quality assurance activities.

Displays knowledge of addiction/recovery and/or behavioral health self-help group processes and principles of counseling.

Qualifications

  • High School Diploma/GED required.
  • Customer service and/or human services experience preferred.
  • Valid NYS Driver’s License, based on service settings.

We strongly encourage bilingual candidates who are fluent in both Spanish and English to apply. Your language skills will be a valuable asset in serving our diverse community and enhancing our team's capabilities.

Our Comprehensive Employee Benefits Package Includes

  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local Law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Behavioral Health — Counselor Career Context

Of the 50 active Behavioral Health listings this role was benchmarked against, 48% are remote, 26% have no call, 58% require no weekends.

The cost-of-living index for New York is 107.9 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$35k midpoint carries the purchasing power of roughly $32k in an average-cost state. 64.6% of New York clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Top Counselor Jobs

39 matches · ranked by pay

Salary Distribution39 jobs · 28 employers

9
<$80k
20
$80k-95k
3
$95k-110k
5
$110k-125k
2
$125k+

Annual compensation range

Benefits & Perks25 jobs

401k / retirement match
88% this job
CME allowance
24%
Sign-on bonus
20% this job
PSLF eligible
16%
Loan repayment
8%

Share of similar jobs offering each benefit

#1

Mental Health Therapist

Brightways Counseling Group · Portland, Oregon

$131k
#2

Licensed Marriage and Family Therapist (LMFT, LPC, LCSW)

LifeStance Health · Madison, Wisconsin

$92k-$125k
#3

Clinical Inquiry Specialist-Genetic Counselor

$61k-$123k
#4

Licensed Clinical Professional Counselor (LCPC)

$115k-$120k
+ 37 more · ranked by pay

Work-life snapshot

median 3.9this job 1.5
Below most Behavioral Health (Counseling) listings for work-life

Listing-based score, 0–10, across 344 comparable listings. Shaded area = the share scoring below this one.

Living in Rochester

Typical 3-bedroom home value
$247k
Typical market rent
$1,476/mo
Residents’ average commute
19 min
Metro price indexU.S. average = 100
97.0
State income tax
Up to 10.9%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Rochester, NY metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.

Helio Health logo

About Helio Health

Mental Health Care
Syracuse, NY
501-1,000 employees

Benefits & Perks

Health Insurance
Dental
Vision
Paid Vacation
Paid Sick Leave
Paid Holidays
Floating Birthday Holiday
401k with up to 5% match