Manager, Outpatient Clinic - Primary Care Center 2 & Outpatient Behavioral Health

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Manager, Outpatient Clinic

Lead with Purpose. Transform Patient Care.

Are you a passionate healthcare leader who thrives on improving operations, developing teams, and delivering exceptional patient experiences? Join our organization as a Manager of Outpatient Clinic, where you'll have the opportunity to lead a dynamic team and drive operational excellence in a fast-paced ambulatory care environment.

As the Manager of Outpatient Clinic, you will be responsible for overseeing daily clinic operations, optimizing workflows, ensuring regulatory compliance, and fostering a culture of service excellence. Working closely with physicians, clinical teams, and hospital leadership, you'll play a critical role in enhancing access, quality, and outcomes for the communities we serve.

Key Responsibilities

Team Leadership & Development

• Lead, mentor, and support clinical and non-clinical staff to promote a high-performing, patient-centered culture.
• Manage staffing, scheduling, performance evaluations, and employee development initiatives.
• Foster teamwork, accountability, and employee engagement across the clinic.

Clinic Operations

• Oversee daily outpatient clinic operations to ensure efficient, safe, and high-quality care delivery.
• Implement process improvements that enhance patient flow, reduce barriers to care, and improve operational performance.
• Monitor key performance indicators and develop action plans to achieve departmental goals.

Quality & Regulatory Compliance

• Ensure compliance with organizational policies, regulatory requirements, and accreditation standards.
• Evaluate and update clinic policies and procedures to support best practices and continuous improvement.
• Promote patient safety initiatives and quality improvement efforts.

Financial Stewardship

• Assist in managing clinic budgets, productivity targets, and resource allocation.
• Monitor operational expenses and identify opportunities for cost-effective improvements.
• Support strategic initiatives that enhance clinic growth and sustainability.

Collaboration & Communication

• Maintain effective communication with physicians, senior leadership, staff, and community stakeholders.
• Serve as a liaison between administration and frontline teams to ensure alignment with organizational priorities.
• Build strong relationships that support collaboration and exceptional patient care outcomes.

Qualifications

• Minimum Requirements
• High School Diploma, GED, or equivalent
• Minimum five (5) years of supervisory or leadership experience
• Proven ability to lead teams, manage operations, and drive performance improvement
• Strong communication, organizational, and problem-solving skills

Preferred Qualifications

• Associate's or Bachelor's degree in Healthcare Administration, Business, Nursing, or a related field
• Experience managing an outpatient clinic, ambulatory practice, or physician office setting
• Knowledge of healthcare regulations, quality programs, budgeting, and operational analytics
• Experience leading process improvement and patient experience initiatives

Why You'll Love This Opportunity

• Make a meaningful impact on patients' lives every day
• Partner with physicians and multidisciplinary healthcare teams
• Lead operational initiatives that improve access, quality, and efficiency
• Grow your leadership career within a mission-driven healthcare organization
• Drive excellence in patient care while inspiring and developing others

Join us and help shape the future of outpatient healthcare through leadership, innovation, and compassionate service.

Work Shift

• Days (United States of America)
• LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

• Your extras
• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do
• You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.