Behavioral Health Technician

About Company

Full-time day shift position in Lucedale, MS ow. ly

We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

Read more here: ow. ly

This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role

The Behavioral Health Technician plays a critical role in supporting individuals experiencing mental health challenges by providing direct care and assistance under the supervision of clinical staff.

This position focuses on implementing treatment plans, conducting clinical assessments, and managing crisis situations to ensure patient safety and well-being.

The technician is responsible for maintaining accurate clinical documentation and assisting with discharge planning to facilitate smooth transitions for patients.

By working closely with multidisciplinary teams, the Behavioral Health Technician helps create a therapeutic environment that promotes recovery and stability. Ultimately, this role contributes to improving patient outcomes through compassionate care and effective crisis intervention.

Minimum Qualifications

• High school diploma or equivalent required; Associate’s degree in behavioral health or related field preferred.
• Basic knowledge of clinical documentation standards and patient care protocols.
• Ability to perform crisis intervention and manage emergency situations calmly and effectively.
• Strong communication and interpersonal skills to interact with patients and multidisciplinary teams.

Preferred Qualifications

• Experience in mental health settings or working with individuals with severe emotional disturbances (SED).
• Certification as a Behavioral Health Technician or equivalent credential.
• Experience with electronic health records (EHR) systems for maintaining clinical documentation.
• Training in specific therapeutic modalities or behavioral health interventions.
• Familiarity with discharge planning processes and community resource coordination.
• Additional education or coursework in psychology, social work, or counseling.

Responsibilities

• Provide direct patient care and support to individuals with mental health and severe emotional disturbances (SED).
• Conduct clinical assessments and assist in monitoring patient progress according to treatment plans.
• Manage crisis situations by implementing appropriate crisis intervention techniques to ensure safety.
• Maintain thorough and accurate clinical documentation, including progress notes and incident reports.
• Collaborate with clinical staff to develop and update discharge plans that support patient recovery.
• Assist in creating a safe, therapeutic environment that encourages patient engagement and compliance.
• Participate in team meetings and communicate patient status and concerns effectively to clinical supervisors.

Skills

The required skills such as clinical documentation and maintaining accurate records are essential for tracking patient progress and ensuring compliance with healthcare regulations.

Crisis management and crisis intervention skills are used daily to de-escalate situations and provide immediate support to patients in distress. Clinical assessments enable the technician to monitor behavioral changes and communicate findings to the care team, facilitating timely adjustments to treatment plans.

Knowledge of mental health conditions and patient care principles guides the technician in delivering compassionate and effective support. Preferred skills like familiarity with electronic health records and discharge planning enhance efficiency and improve coordination of care, contributing to better patient outcomes.