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RCIL
Herkimer, New York

Health Care Counselor

CounselorFull-Time

Listed compensation

$21/hour

The week · per this posting

Ask the employer about the work setting, call expectations, weekend coverage and time off.

Posted 1h ago · Verified live

Job Description

Annual Non-Exempt Salary: $37,856 ($20.80 an hour)

35 Hour per week

Benefits

  • PTO – vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays.
  • Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available.
  • Wellness program with the ability to earn an additional 3 PTO days a year.
  • 401K with up to 10% employer investment.
  • Heavily subsidized Health Insurance with co-pays.
  • Vision and Dental insurance.
  • Flexible Spending Accounts-Medical and Dependent Care.
  • Monthly contribution towards dependent care. (to offset childcare costs)
  • Company paid Life Insurance and Identity theft protection. (LifeLock)
  • Employee Assistance Program.
  • Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims.
  • Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven.
  • Free covered parking.
  • Additional benefits available.

Job Duties

The Successful Candidate Will Be Expected To

  • Complete intake on individuals being served.
  • Provide information, referrals, and assistance navigating the MLTC enrollment and appeal processes.
  • Contact organizations and agencies to mediate and resolve problems.
  • Promptly respond to calls received through the ICAN Helpline and forwarded to advocate.
  • Under the supervision of the Program Director, provide information, advice, referral and advocacy to callers.
  • Establish and maintain working knowledge of available MLTC plans and their enrollment processes.
  • Provide community outreach.
  • Prepare training materials and fact sheets as needed.
  • Attend ICAN meetings and training sessions

Education

  • A College degree in a related field is preferred; high school diploma or equivalent is required. Related experience may be considered in lieu of higher education.

Experience

  • One to two years working with people with disabilities or diverse populations.
  • MLTC experienced preferred.

Knowledge, Skills & Abilities

  • Medicaid and Medicaid Long Term Care Plans, disability and Americans with Disabilities act awareness is desired.
  • Mediation, negotiation, advocacy, planning, community networking, innovation, oral and written communication, adaptability, organization, public speaking, working with a diverse population.
  • Proficiency in Microsoft Office and data entry.
  • Excellent customer service and phone skills.

Travel Required: Yes

Location: Herkimer, NY

RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.

RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

“Subcontractor shall state in all solicitation or advertisements for employees that in the performance of the State contract all qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex disability or marital status.”

Key Responsibilities

The Health Care Counselor will provide information, referrals, and advocacy to individuals navigating MLTC enrollment and appeal processes. They will also conduct community outreach and maintain working knowledge of available health plans to assist callers through the ICAN Helpline.

Requirements

A high school diploma or equivalent is required, with a college degree in a related field preferred. Candidates should have one to two years of experience working with people with disabilities or diverse populations.

Key Skills

Oral Communication

Behavioral Health — Counselor Career Context

Of the 50 active Behavioral Health listings this role was benchmarked against, 34% are remote, 40% have no call, 62% require no weekends.

The cost-of-living index for New York is 107.9 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$38k midpoint carries the purchasing power of roughly $35k in an average-cost state. 64.6% of New York clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Top Counselor Jobs

33 matches · ranked by pay

Salary Distribution33 jobs · 27 employers

9
<$75k
8
$75k-85k
8
$85k-95k
4
$95k-105k
4
$105k+

Annual compensation range

Benefits & Perks23 jobs

401k / retirement match
83% this job
CME allowance
48%
Sign-on bonus
26%
PSLF eligible
4% this job

Share of similar jobs offering each benefit

#1

Licensed Counselor (LPC, LCSW, LMFT)

LifeStance Health · Alpharetta, Georgia

up to $115,000
#2

Licensed Mental Health Therapist (LMFT, LPCC, LPP, LCSW)

Gotham Enterprises · Nicholasville, Kentucky

$100k-$110k
#3

Licensed Mental Health Counselor (LMHC)

$72k-$110k
#4

Primary Therapist (NY)

$70k-$105k
+ 31 more · ranked by pay

Work-life snapshot

median 3.9this job 1.5
Below most Behavioral Health (Counseling) listings for work-life

Listing-based score, 0–10, across 314 comparable listings. Shaded area = the share scoring below this one.

Living in Herkimer

Median resident rent
$821/mo
Residents’ average commute
20 min
State income tax
Up to 10.9%
Sources & methodology

Sources: U.S. Census ACS 2024 five-year.

City-level figures. Not a cost-of-living guarantee.

RCIL logo

About RCIL

Individual and Family Services
Utica, New York
201-500 employees

Benefits & Perks

PTO – vacation (16-24 days a year based on longevity)
Sick leave 12 days a year
13 paid holidays
Ability to work a 4-day schedule after 6 months
Wellness program with ability to earn additional 3 PTO days a year
401K with up to 10% employer investment
Heavily subsidized Health Insurance with co-pays
Vision and Dental insurance