Nurse Practitioner, Clinical Triage REMOTE (Ohio licensed)

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision – Every patient deserves access to quality healthcare.

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

• Why You Should Want to Work with Us
• Competitive Base Salary
• Accountable Care Organization
• Comprehensive benefit package including 401K with match
• Annual stipend for CME and license/association dues
• Paid Subscription UpToDate for your tablet and company phone
• A+ rated malpractice coverage with tail coverage
• Additional Benefits
• No holidays, no hospital rounds
• Minimal call responsibilities
• Provide primary care to high acuity patients in their home Monday - Friday
• Assistant to support your appointments
• Company Car w/ Driver

Responsibilities

The Nurse Practitioner, Clinical Triage for the Call Us First team will act as the primary provider and clinical point of contact for patients that require evaluation for issues that may require further clinical intervention. The position will act as a liaison between triage teams and local clinical teams.

Essential Duties and Responsibilities

• Act as clinical resource for clinical triage teams for patients that require additional clinical evaluation
• Evaluate and treat patients via telehealth to address acute needs
• Act as a liaison between central triage resource and local clinical teams by providing updates on patients and coordinating follow up visits to provide comprehensive care

Address Time Sensitive Medication Refills for Patients

• Address time sensitive lab results and other results for patients while coordinating care with local teams
• Interact with Primary care provider of record for patients that require further escalation or evaluation in Emergency Room
• Address time sensitive task messages for patients requiring additional clinical support
• Assist in service recovery for patients that require timely care
• Working closely with pharmacy team for comprehensive patient care
• Sign home health, DME, death certificates, and other orders as needed

Frequently review Quality metrics, pod level performance and identify areas for improvement leading to superior Quality (HEDIS) performance

Educate patients on the Urgent Care Triage program, to help reduce hospital readmission, improve patient outcomes and patient satisfaction

Identify any gaps in care and assist in ordering/coordinating with external resources. Example: home health, hospice and other ancillary services as needed

Work collaboratively with RCMO and Medical Director to identify opportunities for care improvement

Additional duties as assigned by the Regional CMO and/or medical director as related to clinical pod performance and outcomes

Qualifications

• Required Knowledge, Skills and Experience
• Must be a certified Nurse Practitioner with active licenses in coverage states, including Ohio
• Must have active DEA license
• Excellent written and verbal communication skill
• Ability to react decisively and quickly in urgent and emergent situations
• Demonstrated experience with multi-tasking
• Strong communication skills (written & spoken)
• Strong organizational skills and attention to detail
• Preferred Knowledge, Skills and Experience
• 1 year of experience at HarmonyCares Medical Group

Experience with APRIMA EMR

• Experience with telehealth and coordinating care virtually.
• Multistate License (MSL)

As part of the hiring process, candidates may be required to complete a background check in the state of Florida. Additional information regarding the background screening can be found at the following link: info.flclearinghouse.com.

• Posted Max Pay Rate
• Posted Min Pay Rate

Pay Transparency

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.