Case Manager RN

The RN Case Manager provides clinical case management and care coordination for
an assigned population of residents within a senior living community. The
position completes comprehensive nursing assessments, identifies resident needs
and risks, develops and monitors individualized plans of care, and coordinates
services across internal departments, healthcare providers, residents, and
families.

This role serves as a clinical resource throughout the resident’s continuum of
care, including changes in condition, transitions between care settings,
hospitalizations, rehabilitation stays, and return to the community. The
position promotes resident safety, quality outcomes, regulatory compliance, and
continuity of care while supporting residents’ independence, preferences, and
overall well-being.

Primary responsibilities

* Completes comprehensive nursing assessments and reassessments to identify
residents’ clinical, functional, psychosocial, and safety needs.
* Develops, implements, evaluates, and updates individualized nursing care
plans in collaboration with residents, families, physicians,
interdisciplinary team members, and external providers.
* Manages an assigned resident caseload and coordinates healthcare services,
treatments, referrals, appointments, therapies, diagnostic testing, and other
clinical interventions.
* Monitors residents for changes in condition, evaluates clinical findings,
initiates appropriate nursing interventions, and communicates or escalates
concerns to physicians and other authorized providers.
* Coordinates transitions of care, including admissions, hospital transfers,
rehabilitation stays, changes in level of care, and returns to the community.
* Reviews physician orders, medication regimens, treatment plans, laboratory
results, and clinical documentation to support accuracy, continuity, and
timely follow-up.
* Facilitates interdisciplinary care conferences and communicates with
residents and authorized representatives regarding clinical status, care
needs, treatment recommendations, and available services.
* Provides clinical education and guidance to residents, families, caregivers,
and team members regarding health conditions, medications, treatments,
preventive care, and changes in condition.
* Collaborates with community leadership and clinical teams to identify
resident risks, reduce avoidable hospitalizations, address care gaps, and
improve resident outcomes.
* Maintains accurate, timely, and confidential clinical records in accordance
with professional nursing standards, organizational requirements, and
applicable laws and regulations.
* Participates in quality assurance, infection prevention, incident review,
risk-management, and performance-improvement activities related to resident
care and clinical services.
* Serves as a clinical resource to team members and provides direction,
consultation, or nursing delegation within the RN scope of practice and
organizational policy.
* Supports emergency response and provides direct nursing intervention when
clinically necessary, while maintaining primary accountability for case
management and care coordination responsibilities.
* Maintains current knowledge of professional nursing standards, applicable
regulations, organizational policies, and evidence-informed practices
relevant to senior living and care management.

To be successful in this role, you should have the following: 

* Graduate of an accredited registered nursing program.
* Current, active Registered Nurse license in the state of employment, in good
standing and without restriction.
* Two years of professional nursing experience in senior living, assisted
living, skilled nursing, home health, hospital care, care management, or a
related clinical setting.
* Experience conducting nursing assessments, developing care plans,
coordinating services, and communicating with physicians and
interdisciplinary care teams.
* Current CPR or Basic Life Support certification, as required by the community
or applicable regulation.
* Knowledge of professional nursing standards, resident rights, confidentiality
requirements, infection-prevention practices, and applicable healthcare
regulations.
* Demonstrated ability to evaluate clinical information, establish priorities,
exercise independent nursing judgment, and respond appropriately to changes
in condition.
* Effective written, verbal, organizational, documentation, and interpersonal
skills.
* Ability to use electronic health records, clinical documentation systems, and
standard workplace technology.
* Ability to maintain required licensure, certifications, screenings, and
continuing-education requirements.

Preferred qualifications

* Bachelor of Science in Nursing.
* Three or more years of nursing experience with older adults or medically
complex populations.
* Experience in senior living, life plan communities, assisted living, memory
support, home- and community-based services, or post-acute care.
* Experience in case management, utilization management, transitions of care,
population health, or chronic-condition management.
* Certified Case Manager certification or another relevant care-management
credential.
* Experience with quality improvement, regulatory surveys, risk management, or
interdisciplinary clinical programs.

Working Conditions & Physical Requirements

* Work is performed throughout a senior living community, including offices,
resident apartments, clinical areas, common areas, and external healthcare
settings.
* Regularly interacts with residents who may have physical, cognitive,
behavioral, or communicable health conditions.
* May require occasional evening, weekend, holiday, or on-call availability
based on resident needs and community operations.
* Local travel may be required to accompany residents, coordinate care, attend
meetings, or support transitions between care settings.
* Requires the ability to remain mobile throughout the workday and to sit,
stand, walk, bend, reach, and use standard office and clinical equipment.
* Requires the ability to communicate effectively in person and electronically
and to review detailed clinical information.
* May occasionally require assisting with resident mobility or emergency
response consistent with training and organizational policy.
* May involve exposure to blood, bodily fluids, infectious conditions,
medications, chemicals, and other healthcare-related hazards.
* Requires the use of appropriate personal protective equipment and adherence
to infection-prevention procedures.

What’s in it for you?

At HumanGood, we’re driven by purpose—reimagining senior living and creating
communities where older adults can thrive. When you join us, you’re part of
something bigger, making a meaningful impact in the lives of residents every
day. Build your future where you’re supported — you’ll have the total rewards
you need to build a confident, secure life for you and your family. Count on a
compensation package that maximizes your health, wealth and well-being. And adds
up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

* Health, Dental and Vision Plans- start the 1st of the month following your
start date
* 20 days of paid time off (increases with years of service), plus 7 company
holidays
* 401(k) with up to 4% employer match and no waiting on funds to vest
* HSA option with employer contribution
* Tuition Reimbursement and continuing education programs
* $25/line unlimited cell phone plan (plus taxes and fees)
* Cell Phone Stipend
* 5-star employer-paid employee assistance program

*Please Note: Benefit eligibility is determined by employment status and
regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here,
you'll have the benefits and compensation you need to build a secure life for
your family, and real opportunities to grow in your career, gain leadership
skills and develop personally. Join us. You'll make a difference by helping our
team members and our residents realize their full human potential.

Learn more at www.HGcareers.org [http://www.HGcareers.org]

Target pay range: 118-144K depending on experience 

Location:  Terraces at Los Altos