Ambulatory Program Assistant Coordinator (APAC) - Family Medicine Primary Care Center

Healthcare AdminFull-Time

Listed compensation

$20.88-$29.03/hr

The week · per this posting · weekdays assumed

Ask the employer about call expectations, weekend coverage, nights and shift pattern and time off.

Posted 1mo ago

Job Description

Assists RN with additional and unique needs of the patient population. Perform clinical functions (e. g. vital signs, medication review, pending of medication refills), assist RNs with administrative tasks, and provide general support to RNs. Under the direction of the manager or designee, support clinic functions by retrieving medical record, covering Epic In Baskets, obtaining prior authorizations, and assisting with procedures.

Assists the RNCC and/or LIP in assuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring providers, and patients

Assists the registered nurse and/or provider with patients’ physical, psychological, social, and cultural data collection according to practice standards and institutional policy/procedure.

Organizes and prioritizes patient care activities considering patient and interdisciplinary team needs.

Implements age-appropriate interventions based on individual patient needs as directed by the RNCC or provider.

Provides care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served.

Assists to develop and implement patient/family teaching plans based on identified health education needs and condition and age of the patient.

  • Provides for a safe environment and safe delivery of care.
  • Performs administrative support responsibilities.
  • Demonstrates teamwork in the delivery of patient care.
  • Contributes to and assists with the professional development of others.
  • In addition to the above job responsibilities, other duties may be assigned in accordance with specialties served.
  • Recognizes the importance of time sensitive issues.
  • Assumes responsibility for professional development of self and others according to departmental policy.

Minimum Requirements

  • Education: High School Diploma or equivalent required.
  • Experience: 3 years clinical experience
  • Licensure: American Heart Association (AHA) Health Care Provider BLS certification required.

Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association).

OR

Emergency Medical Technician (EMT) or Paramedic Requirement: Virginia Department of Health Emergency Medical Technician – Intermediate EMT, Advanced EMT, or Paramedic required.

Physical Demands

Ability to lift/push/pull 20 – 50lbs. May be exposed to chemicals, blood/body fluids and infectious disease.

The pay range for this role is $20.88 - $29.03 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

  • Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
  • Paid Time Off, Long-term and Short-term Disability, Retirement Savings
  • Health Saving Plans, and Flexible Spending Accounts
  • Certification and education support

Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures.

We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation.

Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.

Key Responsibilities

The Ambulatory Program Assistant Coordinator assists registered nurses and providers with clinical functions, including vital signs, medication reviews, and administrative tasks. They also support clinic operations by managing medical records, prior authorizations, and patient education to ensure efficient care delivery.

Requirements

Candidates must have a high school diploma or equivalent and at least 3 years of clinical experience. Required certifications include AHA BLS and either a Medical Assistant certification or EMT/Paramedic licensure.

Qualifications

Education
Professional certificate or licensure
Experience
2+ years of experience

Key Skills

Medical record retrievalPatient teachingSafety protocols

Healthcare Administration Career Context

The cost-of-living index for Virginia is 101.1 (US average = 100; BEA Regional Price Parities (2024)). 61.1% of Virginia clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Healthcare Administration pay on WeekdayDoc is down 5.6% vs. the prior quarter (through Sep 2026).

Work-life snapshot

3.0/ 10
Listing-based score
  • On-site
University of Virginia logo

About University of Virginia

Hospitals and Health Care
Charlottesville, VA
51-200 employees

Benefits & Perks

Medical, Dental, and Vision Insurance
Paid Time Off
Long-term and Short-term Disability
Retirement Savings
Health Saving Plans
Flexible Spending Accounts
Certification and education support
Generous Paid Time Off