Day Shift Men's Inn Counselor
Listed compensation
$21.4-$23.97/hr
The week · per this posting · weekdays assumed
Ask the employer about the work setting, call expectations, benefits and time off.
Job Description
SCHEDULE: 40 hours, Saturday-Wednesday
Pay: $21.40 - $23.97 per hour DOE (Salary ranges provided are based on relevant experience and skill set)
LOCATIONS: 444 Harrison Avenue, Boston, MA (Men’s Shelter)
Job Description
Summary of the Position
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff.
The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests’ needs.
The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources.
The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous.
The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.
Requirements
EDUCATION/TRAINING:
Required
High School diploma or GED
Preferred
- Valid MA driver’s license in good standing
- Bilingual English/Spanish
Knowledge/Experience
Required
Minimum of one (1) year of experience in the Human Services field
Preferred
- Administering Narcan and CPR in a work setting
- Knowledge in the areas of addiction, recovery, and mental illness
- Knowledge of issues pertaining to the homeless
- Knowledge of area resources
Key Responsibilities
The Guest Services Specialist ensures a safe shelter environment by providing direct care and professional support to guests. They assist guests in accessing housing pathways, mental health services, and substance abuse resources while documenting data in the HMIS system.
Key Skills
Counselor Career Context
The cost-of-living index for Massachusetts is 105.8 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$47k midpoint carries the purchasing power of roughly $45k in an average-cost state. 63.2% of Massachusetts clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Of the 50 active Counseling listings this role was benchmarked against, 50% are remote, 26% have no call, 62% require no weekends.
Counseling pay on WeekdayDoc is up 18.8% vs. the prior quarter (through Sep 2026).
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- No nights
- On-site
- Includes weekends
Living in Boston
- Typical 3-bedroom home value
- $813k
- Typical market rent
- $3,338/mo
- Residents’ average commute
- 30 min
- Metro price indexU.S. average = 100
- 108.3
- State income tax
- Up to 5%
Sources & methodology
Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.
BEA 2024 · Boston-Cambridge-Newton, MA-NH metro prices. Housing figures are city-level.
City-level figures. Not a cost-of-living guarantee.