Lead Counselor - Denver CARES

We are recruiting for a mission-driven Lead Counselor - Denver CARES to join our team!

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department: Denver CARES Providers

Job Summary

Under general supervision, the Lead Licensed Professional Counselor (LLPC) provides integrated behavioral health as a key member of the primary care team. The LLPC abides by guidelines and expectations specific to the clinic in which they provide patient care.

The LLPC strives to create positive customer service experience by committing to the highest standards set forth by Denver Health. The LLPC provides as needed: case management and consultation, case coordination to facilitate referrals to specialty care, and crisis intervention.

Essential Functions

Direct patient care Performs patient care in accordance with evidence-based clinical framework. Monitor clinical progression. Document care reflecting the patient’s clinical progression per regulatory and state guidelines. Responds to patient and referral needs, maintains a safe environment of care, and ensures the maintenance of patient confidentiality. (40%)

Clinical Operations Provides basic on-the-job training of assigned duties and assists the supervisor with the day-to-day activities, Caseload distribution, Supplemental clinical supervision and case consultation for assigned team members (25%)

Education Facilitates both educational and therapeutic groups as well as individual sessions and fundamental case management. (10%)

Policy and Practice Develop & sustain standard of work. Development and tracking support of Gemba metrics (10%)

Staff Management Assists in overseeing the activities of the staff which includes but is not limited to sourcing, hiring, and training new team members, creating and managing schedules, evaluating performance, and providing coaching to engage and motivate team members, identifying and applying career advancement opportunities for team members, and helping to resolve employee issues and disputes. (10%)

For Patient Care Positions: * Ensures all duties, responsibilities and competencies are conducted in a manner that is effective and appropriate to patients/clients to whom care/service is being provided. * Demonstrates knowledge and applicability of the principles of growth and development over the life span, as well as demonstrating the ability to assess data reflecting the patient’s status and interpreting appropriate cultural information of the patient(s) to whom care/ services is being delivered/provided. * Employee has completed and met their clinical competency standards. * Supports monitoring of compliance with Federal, State and Accreditation bodies (Random audits of clinical documentation). (5%)

Participates in clinical education of healthcare students as seen fit by the supervising medical staff (0%)

Education

Master's Degree Required

Work Experience

• 1-3 years 2 years of clinical experience post master’s degree required. Required and
• 1-3 years 2 years’ experience working in an in-patient treatment setting. Required

Licenses

• LCSW-Licensed Clinical Social Worker - LCSW State Licensing Board Required and
• LPC-Licensed Professional Counselor - LPC State Licensing Board Required

Knowledge, Skills and Abilities

• Knowledge and the ability to audit for compliance of State, Federal and Agency mandated documentation.
• Critical thinking - the identification of the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Computers and Technology, Microsoft Office skills required.
• Knowledge of electronic health record preferred.
• Service Orientation — Actively looking for ways to help people.

Able to interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value

Communicating — Communicating effectively orally and in writing as appropriate for the needs of the audience, express or exchange ideas by verbal communications.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Ability to remain calm in emergency situations

Shift: Work Type

Regular

Salary

$86,600.00 - $101,700.00 / yr

Benefits

At Denver Health, we take care of the people who take care of our community.

Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs.

We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions.

When you join Denver Health, you’re joining a mission-driven organization that invests in you.

• Here is a small list of our benefit programs:
• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more

Tuition Reimbursement & Assistance

• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.