Medical Business Associate - Internal Medicine
Compensation
Pay not listed
The week · per this posting · Monday – FridayWeekdays only
Ask the employer about the pay range, call expectations and time off.
Job Description
- Company Description
- Location: 829 N Center Ave, Suite 140, Gaylord, MI
- Schedule: 37.5 Hours Weekly: Monday - Friday Scheule: 7A - 7P
- Sign On Bonus: $2,700 (Terms and Conditions Apply)
- More Than Just Care, It’s Community
Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.
If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material.
To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.
Invested in You
Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings
Job Description
A Day in the Life
As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.
You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.
You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.
You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.
Qualifications
What’s Required
High School Graduate or GED
6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
- Proficient in typing, Windows, and experience with multiple computer systems.
- Additional Information
Are you Munson Material? Apply today!
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
Shift: Day Shift
Status: Full Time
Key Responsibilities
The Medical Business Associate serves as the first point of contact for patients, managing reception duties and professional interactions. Responsibilities include accurately registering patients, verifying insurance information, and scheduling appointments for office visits and diagnostic procedures.
Key Skills
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Medical Business Associate - Internal Medicine at Munson Healthcare a 6.4 out of 10 for work-life balance — classified as good. This places the position in the Above average in Physician roles — ranked against 21,310 active Physician roles listings on WeekdayDoc. Contributing factors include no weekend requirements, no night shifts.
Internal Medicine — Physician Career Context
Of the 50 active Internal Medicine listings this role was benchmarked against, 14% are remote, 42% have no call, 58% require no weekends.
The cost-of-living index for Michigan is 96.2 (US average = 100; BEA Regional Price Parities (2024)). 61.8% of Michigan clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
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