Behavioral Health Patient Care Assistant
Compensation
Pay not listed
The week · per this posting · weekdays assumed
Ask the employer about the pay range, the work setting, call expectations and time off.
Job Description
Primary City/State
Glendale, Arizona
Department Name
Behavior Hlth Sandia Unit-Hosp
Work Shift
Day
Job Category
- Clinical Care
- Sign-On Bonus of $3000 Available for New Banner Health Certified/Licensed CNA/LNA's *
Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.
Bring your passion for Behavioral Health to Banner Thunderbird Medical Center! This role will care for a wide range of different mental health diagnoses that require an extra level of acute medical care. Those who enjoy working with children and adults will succeed in this role.
As a Banner Thunderbird Behavioral Health Patient Care Assistant you will assist Nursing staff and focus on safety checks, assisting in ADL's, Milieu management, falls prevention measures, and 1 on 1 observations.
Previous PCA or CPCA (Patient Care Assistant) nursing assistant or Behavioral Health experience is preferred. You may float between peds/ adolescent and adult behavioral health. You can be a CNA/LNA or Uncertified but ideally have at least 1 year of Behavioral Health experience.
Full
- Time Day Shift (3
- 12 hour shifts per week)
Day Shift from 6:00am-6:30pm
Self Scheduling Tool - There are no set schedules.
Weekend Rotations are required in this role.
Rotating Holidays Required - 1 major and 1 minor
Enjoy a flat rate $1/hour weekend shift differential
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages.
Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience.
Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets.
If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.
Position Summary
This incumbent provides routine patient care to promote patient comfort and contributes to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records. The position also performs a variety of support functions which contribute to the overall efficient operation of the nursing unit/department.
Core Functions
1. Assists with daily living activities and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice. Procedures may include blood draws, foley catheter removal, IV removal, EKGs and Health Unit Coordinator duties. Provides necessary supplies, support and assistance to clinical staff and patients for procedures, under the direct supervision of a licensed professional.
5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
6. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
7. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in room turnover.
8. Supports a fast-paced environment with a strong focus on customer service. Interacts with staff at all levels, as well as patients, families, and physicians.
Minimum Qualifications
High school diploma/GED or equivalent working knowledge.
Current BLS certification is required.
Must possess excellent organizational skills, as well as effective human relations and communication skills.
Computer literacy and keyboarding skills are required. In California: advanced skills are excluded.
BSS team members must have 12 months Banner experience in the role.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Preferred Qualifications
Recent healthcare experience preferred. Working knowledge of medical terminology is preferred.
Additional related education and/or experience preferred.
EEO Statement
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy
Privacy Policy
Key Responsibilities
The incumbent provides routine patient care, including assistance with daily living activities and monitoring patient health status. They also perform clerical duties and support nursing staff to ensure efficient unit operations and patient safety.
Requirements
Candidates must have a high school diploma or GED and a current BLS certification. Previous experience in behavioral health or as a patient care assistant is preferred.
Qualifications
- Education
- Professional certificate or licensure
Key Skills
Behavioral Health Career Context
The cost-of-living index for Arizona is 100.7 (US average = 100; BEA Regional Price Parities (2024)). 60.3% of Arizona clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Behavioral Health pay on WeekdayDoc is down 4.5% vs. the prior quarter (through Sep 2026).
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Behavioral Health Patient Care Assistant at Banner Health a 6.2 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Behavioral Health healthcare professional listings evaluated on our platform. Contributing factors include no night shifts.
