Patient Support Assistant (PSA) - Family Medicine - Niles

Nevada System of Higher Education

9 days ago

United States$26.65/hrFull TimeFamily Medicine

✓ No Call✓ No Weekends

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Job Description

About the Role

Join Nevada System of Higher Education as a Patient Support Assistant (PSA) - Family Medicine - Niles in United States.

Key Responsibilities

will do: Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols Obtain prior authorization for procedures Review provider templates Provide other administrative support under the direction of the Physicians and Practice Manager What you will need: Education: High school diploma or equivalent work experience is required.

Provide other administrative support under the direction of the Physicians and Practice Manager What you wil.

provide community-connected healthcare for all.

Benefits & Compensation

Hourly rate: $26.65/hr.

Work Schedule

Full-time position.

No weekends required.

Apply to join Nevada System of Higher Education as a Patient Support Assistant (PSA) - Family Medicine - Niles.

Key Skills

Telephone EtiquetteCustomer ServiceEpicSchedulingRegistrationPrior AuthorizationProvider Template ReviewAdministrative SupportMulti-taskingFlexibilityInitiative

Requirements

A high school diploma or equivalent work experience is mandatory, though graduation from an accredited medical assisting program is preferred. Candidates must possess 1 to 2 years of experience in an administrative or customer service role, with knowledge and experience in Epic being preferred.

HealthcareCustomer Service & SupportAdministrativevia Workday

Position Insights

WeekdayDoc rates Patient Support Assistant (PSA) - Family Medicine - Niles at Nevada System of Higher Education a 4.0/10 for work-life balance — below average.

This position offers no on-call requirements, no weekend shifts.

Key skills for this role include Telephone Etiquette, Customer Service, Epic, Scheduling, Registration.

Benefits include Premium pay, Career pathways to promote professional growth and development, Various medical, dental, pet and vision options, Tuition reimbursement, Free parking.