Patient Support Assistant (PSA) - Family Medicine - Niles

1 month ago

United States$26.65/hrFull TimeFamily Medicine

✓ No Call✓ No Weekends

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Job Description

About the Role

Join Nevada System of Higher Education as a Patient Support Assistant (PSA) - Family Medicine - Niles in United States.

Key Responsibilities

will do: Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols Obtain prior authorization for procedures Review provider templates Provide other administrative support under the direction of the Physicians and Practice Manager What you will need: Education: High school diploma or equivalent work experience is required.

Provide other administrative support under the direction of the Physicians and Practice Manager What you wil.

provide community-connected healthcare for all.

Benefits & Compensation

Hourly rate: $26.65/hr.

Work Schedule

Full-time position.

No weekends required.

Apply to join Nevada System of Higher Education as a Patient Support Assistant (PSA) - Family Medicine - Niles.

Key Skills

Telephone EtiquetteCustomer ServiceEpicSchedulingRegistrationPrior AuthorizationProvider Template ReviewAdministrative SupportMulti-taskingFlexibilityInitiative

Requirements

A high school diploma or equivalent work experience is mandatory, though graduation from an accredited medical assisting program is preferred. Candidates must possess 1 to 2 years of experience in an administrative or customer service role, with knowledge and experience in Epic being preferred.

HealthcareCustomer Service & SupportAdministrativevia Workday

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Patient Support Assistant (PSA) - Family Medicine - Niles at Nevada System of Higher Education a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Family Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Family Medicine — Physician Career Context

This Family Medicine position at Nevada System of Higher Education is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Nationally, Family Medicine professionals earn a median annual salary of approximately $265k, with the typical range spanning $200k to $340k depending on experience, location, and practice setting.

Compensation Analysis

This position also offers production-based compensation: $27 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time
Transparent compensation ($0k–$0k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Telephone Etiquette, Customer Service, Epic, Scheduling, Registration, Prior Authorization, Provider Template Review, Administrative Support. Candidates with experience in these areas may be especially well-suited for this Family Medicine role.

Core responsibilities: The assistant will manage all incoming telephone communications from patients, physicians, and other departments, handling calls according to established standards and documenting encounters in Epic. Responsibilities also include utilizing Epic for scheduling and registering patients and obtaining n...

Benefits package: Premium pay, Career pathways to promote professional growth and development, Various medical, dental, pet and vision options, Tuition reimbursement, Free parking, Wellness program, Savings plan, Health savings account options. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Family Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.