Front Office Assistant - Behavioral Health

Healthcare AdminFull-Time

Listed compensation

$16.5-$24.09/hr

The week · per this posting · weekdays assumed

Ask the employer about the work setting, call expectations, weekend coverage and time off.

Posted 55m ago · Verified live

Job Description

Community Health

Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.

About the Role

Front Office Admin provide initial contact between the patient and the office. Responsibilities include coordinating patient care through scheduling, registration, file maintenance and billing procedures.

Functions of the Position

  • Answers the telephone.
  • Schedules appointments.
  • Directs calls to appropriate staff.
  • Provides appropriate information as needed.
  • Directs customers to appropriate staff.
  • Registers patients.
  • Enters or updates patient information in computer.

Skills Required for Success

  • High School Diploma or equivalent.
  • Prior office experience preferably in a medical setting.
  • Basic knowledge of computer skills.
  • Basic medical terminology preferred.

How We Support You

  • Work Life Balance
  • Generous Time Off
  • Medical, dental, and vision insurance.
  • Health savings account option.
  • Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
  • Comprehensive Wellness Program.

Key Responsibilities

The Front Office Assistant serves as the primary point of contact for patients, managing scheduling, registration, and file maintenance. They are also responsible for answering phones, directing calls, and handling billing procedures.

Requirements

Candidates must have a high school diploma or equivalent and basic computer skills. Prior office experience, preferably in a medical setting, and knowledge of medical terminology are preferred.

Key Skills

Telephone communicationAppointment schedulingPatient registrationCustomer service

Healthcare Administration Career Context

The cost-of-living index for Vermont is 98.0 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$42k midpoint carries the purchasing power of roughly $43k in an average-cost state. 62.3% of Vermont clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Community Health Centers of the Rutland Region holds silver-tier status on WeekdayDoc's Top Employers work-life index, composite score 74/100, 10 active listings.

Healthcare Administration pay on WeekdayDoc is down 3.7% vs. the prior quarter (through Sep 2026).

Work-life snapshot

1.5/ 10
Listing-based score

Living in Rutland

Typical 3-bedroom home value
$318k
Typical market rent
$1,513/mo
Residents’ average commute
16 min
State income tax
Up to 8.8%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

City-level figures. Not a cost-of-living guarantee.

Community Health Centers of the Rutland Region logo

About Community Health Centers of the Rutland Region

Health and Human Services
Rutland, Vermont
11-50 employees

Benefits & Perks

Work Life Balance
Generous Time Off
Medical, dental, and vision insurance
Health savings account option
Robust 403(b) retirement savings plan with employer match and 100% vesting schedule
Comprehensive Wellness Program