Front Office Assistant - Behavioral Health
Listed compensation
$16.5-$24.09/hr
The week · per this posting · weekdays assumed
Ask the employer about the work setting, call expectations, weekend coverage and time off.
Job Description
Community Health
Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.
About the Role
Front Office Admin provide initial contact between the patient and the office. Responsibilities include coordinating patient care through scheduling, registration, file maintenance and billing procedures.
Functions of the Position
- Answers the telephone.
- Schedules appointments.
- Directs calls to appropriate staff.
- Provides appropriate information as needed.
- Directs customers to appropriate staff.
- Registers patients.
- Enters or updates patient information in computer.
Skills Required for Success
- High School Diploma or equivalent.
- Prior office experience preferably in a medical setting.
- Basic knowledge of computer skills.
- Basic medical terminology preferred.
How We Support You
- Work Life Balance
- Generous Time Off
- Medical, dental, and vision insurance.
- Health savings account option.
- Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
- Comprehensive Wellness Program.
Key Responsibilities
The Front Office Assistant serves as the primary point of contact for patients, managing scheduling, registration, and file maintenance. They are also responsible for answering phones, directing calls, and handling billing procedures.
Requirements
Candidates must have a high school diploma or equivalent and basic computer skills. Prior office experience, preferably in a medical setting, and knowledge of medical terminology are preferred.
Key Skills
Healthcare Administration Career Context
The cost-of-living index for Vermont is 98.0 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$42k midpoint carries the purchasing power of roughly $43k in an average-cost state. 62.3% of Vermont clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Community Health Centers of the Rutland Region holds silver-tier status on WeekdayDoc's Top Employers work-life index, composite score 74/100, 10 active listings.
Healthcare Administration pay on WeekdayDoc is down 3.7% vs. the prior quarter (through Sep 2026).
