Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Family Medicine - FT Days
Compensation
Pay not listed
The week · per this posting · weekdays assumed
Ask the employer about the pay range, the work setting, call expectations and time off.
Job Description
Job Category: Physician Services / Physician Clinics Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role
Job Summary Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records. Minimum Job
Qualifications
Licensure or other certifications: Current BLS certification required or must be obtained within 30 days of hire. Educational Requirements: High School Diploma or GED Minimum Experience: Other: Preferred Job
Qualifications
Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Customer Service or Physician's Office experience preferred. Other: Job Specific and Unique Knowledge, Skills and Abilities Knowledge of and proficient use of EMR (Electronic Medical Record) system Essential Tasks and
Responsibilities
Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated. Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
Schedules appointments for patient referrals as requested by Physicians. Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices. Advises patients when referral numbers are needed and how patients can obtain a referral.
Provides patients with needed information regarding their referral. Opens and distributes mail to appropriate personnel daily. Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters). Ensures daily audit journals are balanced.
Enters charges accurately. Forward all monthly reports to the Central Business Office in a timely manner. Prepares daily deposits per center procedure. Updates patient information with pertinent information as needed, Arranges payment agreements as indicated. Maintains inventory of front office supplies as required.
Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Occasionally 0-30% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Occasionally 0-30% Job Requires: Reading, Writing, Reasoning, Talking, Fingering Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through five hospitals and a variety of outpatient locations.
Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder, Dahlonega and Demorest – with a total of more than 850 beds and more than 1,200 medical staff members representing more than 60 specialties. Learn more at nghs.com.
Key Responsibilities
The role manages front office operations including patient reception, scheduling, and the processing of medical referrals. It also involves maintaining clinical and financial records, handling daily deposits, and managing office inventory.
Requirements
Candidates must have a High School Diploma or GED and obtain BLS certification within 30 days of hire. Experience in customer service or a physician's office and proficiency with EMR systems are preferred.
Qualifications
- Education
- Professional certificate or licensure
Key Skills
Healthcare Administration Career Context
The cost-of-living index for Georgia is 96.3 (US average = 100; BEA Regional Price Parities (2024)). 59.8% of Georgia clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Healthcare Administration pay on WeekdayDoc is down 5.7% vs. the prior quarter (through Sep 2026).
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Family Medicine - FT Days at Northeast Georgia Health System a 7.2 out of 10 for work-life balance — classified as very good. This places the position in the top 15% of all Healthcare Administration healthcare professional listings evaluated on our platform.
