Fair Haven Community Health Care logo
Fair Haven Community Health Care
New Haven, Connecticut

Intake Therapist

CounselorIncludes callIncludes weekendsFull-Time

Compensation

Pay not listed

The week · per this posting · weekdays assumed

Ask the employer about the pay range, the work setting, nights and shift pattern and time off.

Posted 3mo ago

Job Description

Fair Haven Community Health Care

For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations.

Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay.

Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering.

FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.

Job Purpose

FHCHC is seeking a qualified and experienced Intake Therapist to help provide crisis emergency care and perform comprehensive psychosocial assessments

Duties and Responsibilities

Reporting to the Director of Behavioral Health, the Intake Clinician will work in a community behavioral health and addiction setting, providing services to individuals experiencing a mental health and/or substance use disorder need. Typical duties include but are not limited to:

Triages clinical emergencies and implements program specific safety and consultation protocols

Tasks include telephone triage, risk assessments, de-escalation, safety planning, working with EMS as needed, facilitating referrals to emergency department, community mental/substance abuse treatment and other linkages in the community

Completes crisis assessments of adults and/or children who are in crisis in a comprehensive manner attending to their safety and needs

Develops treatment plans with and for the person in crisis that utilize community-based health, behavioral health, and social services that will ameliorate the presenting crisis

Completes a diagnostic assessment, for voluntary outpatient program and other supporting documentation at first meeting; along with orienting new clients to the different services offered in our outpatient clinic

If appropriate they will work with the client on making referrals to other services to meet the full spectrum of client needs assessed

Works closely with our behavioral health patient navigators, BH Director, and team of clinicians to ensure a smooth transition from enrollment to ongoing treatment

Completes required evidence-based screening tools, such as GAD, PHQ-9 and CSSR, CAGE, and social determinates of health (SDOH), among others.

  • Completes required administrative documentation, consents, agreements, acknowledgements and enrollment forms
  • Completes required documentation in a timely manner, meeting regulatory standards
  • Collaborates and communicates with the Billing Department in regards to medical insurance issues and payment options
  • Works collaboratively as part of a multi-disciplinary team
  • This job requires some evening and Saturday morning hours.

Qualifications

The Selected Candidate Will

Be bilingual in English and Spanish.

Have clinical skills in assessment and diagnoses as well as experience working with a broad range of clinical presentations and age ranges from young children to elders.

Demonstrate knowledge of psychopathology, crisis theory and other behavioral health concerns and primary modalities of psychotherapeutic intervention

Be able to function independently and be able to seek guidance when necessary

Have extensive experience working with culturally diverse urban populations, a wide age range, and a variety of clinical presentations and knowledge of behavioral health, child welfare systems, and community resources

Strong diagnostic, assessment and treatment planning skills for individuals, families and children Knowledge of the Diagnostic and Statistical Manual of Mental Disorders (DSM V)

At least a Master’s degree (M.A., M.F.T., M.S.W.) in a clinical behavioral health field (e. g. social work, counseling, marriage and family therapy)

Must be licensed or license-eligible in the State of Connecticut (LMSW, LCSW, LMFT, LPC, PsyD, or PhD)

American with Disabilities Requirements

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Key Responsibilities

The Intake Therapist provides crisis emergency care and performs comprehensive psychosocial and diagnostic assessments for individuals with mental health or substance use disorders. They are responsible for triaging clinical emergencies, developing treatment plans, and ensuring a smooth transition to ongoing outpatient treatment.

Qualifications

Education
Master's degree (postgraduate degree)

Key Skills

Crisis InterventionPsychosocial AssessmentBilingual English/SpanishRisk AssessmentClinical TriageCase ManagementPatient NavigationCulturally Responsive Care

Counselor Career Context

Of the 50 active Mental Health Therapy listings this role was benchmarked against, 62% are remote, 34% have no call, 60% require no weekends.

The cost-of-living index for Connecticut is 103.6 (US average = 100; BEA Regional Price Parities (2024)). 62.6% of Connecticut clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Top Counselor Jobs

44 matches · ranked by pay

Salary Distribution38 jobs · 35 employers

10
<$75k
10
$75k-90k
8
$90k-105k
5
$105k-120k
5
$120k+

Annual compensation range

Benefits & Perks34 jobs

401k / retirement match
100%
Sign-on bonus
44%
CME allowance
38%
Loan repayment
24%
PSLF eligible
21%

Share of similar jobs offering each benefit

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Clinical Director - LMFT, LCSW, LPCC

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$112k-$126k
#3

Licensed Marriage and Family Therapist (LMFT, LPC, LCSW)

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#4

Licensed Mental Health Therapist (LMFT, LMHC, LCSW)

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+ 42 more · ranked by pay

Work-life snapshot

median 6.1this job 3.0
Better work-life than 20% of Mental Health Therapy (Counseling) listings

Listing-based score, 0–10, across 8,026 comparable listings. Shaded area = the share scoring below this one.

  • Includes call
  • Includes weekends

Living in New Haven

Typical 3-bedroom home value
$354k
Typical market rent
$2,015/mo
Residents’ average commute
22 min
State income tax
Up to 7%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

City-level figures. Not a cost-of-living guarantee.