Senior Director Children's Behavioral Health

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

• At Elwyn, we take care of you while you care for others. We offer:
• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules

Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Job Description

This position will manage and oversee Children’s Behavioral Health Services (CBHS) including all program and financial activities. This position will work with the Vice President to oversee, plan and implement Corporate Quality Improvement initiatives.

Essential Duties and Responsibilities

• Develop resources within programs to improve strategic positioning of Behavioral Health Services for future participation in Managed Care privatization initiatives
• Identify and develop new opportunities for program expansion within service area
• Research and maintain knowledge of resources for opportunities and existing threats to programs within current marketplace
• Market program offerings include but not limited to working with marketing department to develop promotional materials, ensuring that promotional materials are available to staff and that staff are using them at applicable community events, participating in human service alliances to advance funding opportunities
• Ensure that services that are provided are of the highest level and top quality and exceed compliance with regulations throughout all children’s behavioral health residential, outpatient and in-home support programs
• Oversee planning and implementation of Corporate Quality Improvement initiative within CBHS
• Maintain a working knowledge of licensing requirements and state-of-the-art standards application
• Organize and implement strategies to improve financial performance and program operations within CBHS including but not limited to negotiating program-sustaining funding rates and maximizing use of fee-for-service opportunities
• Develop and implement strategic plans of action for the expansion of services in program areas
• Maintain direct program responsibility for assigned department/line of service with all performance and financial responsibility of that program
• Develop and oversee achievement of outcome measures for all programs
• Develop policies and procedures for CBHS in conjunction with the Vice President
• Oversee the development and implementation of customer/family satisfaction assessments for all CBHS
• Oversee the development and implementation of the service-provision grievance process for all the CBHS programs
• Coordinate training of staff in all related operational and billing processes including but not limited to managed care principles and funding requirements
• Drive program services in the direction set by the Vice President of Behavioral Health Services
• Develop and maintain trend analysis for programs services
• Participate in 24/7 administrative on-call rotation
• Recruit, select, hire, train, direct the work of, performance manage, and fire (as needed) assigned direct reports
• Fill in for CBHS Directors as needed when positions are vacant
• Perform other duties as assigned

Education

Master’s Degree in a human services discipline including but not limited to Behavioral Health, Psychology, Public Health, Public Administration preferred

Qualifications

Licensed as Licensed Professional Counselor/Licensed Clinical Social Worker (LPC/LCSW) or Psychologist in the Commonwealth of Pennsylvania

Five (5) years’ management and supervisory experience in children’s behavioral health, intellectual and developmental disabilities or social service fields

Demonstrated experience developing and overseeing adherence to program budgets

Experience Working in a Fee-for-service Program

Knowledge of applicable licensing and funding regulations through published regulations and posted bulletins for children’s behavioral health services

Must possess excellent customer negotiation, interaction, collaboration, presentation, and written and verbal communication skills

Demonstrated ability to work effectively as part of a team

Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; experience using electronic client records and employee timekeeping systems preferred

Must possess a current, valid driver’s license in the state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record, which will be assessed through a review of the Division of Motor Vehicles (DMV) record, in accordance with Elwyn’s Vehicle Operation and Driver’s Code Policy 905.

For individuals licensed for more than two (2) years, the driving record will be reviewed for acceptability based on the past three (3) years. Additionally, employees required to drive as part of their job may need to successfully complete and pass an Elwyn Road Test before being authorized to drive.

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal