Pharmacist Local Specialty

Job Description

Job Summary

This posting is for a Hybrid role with at least one day a week at the Specialty
Pharmacy and filling the rest of schedule at retail sites.
Provides pharmacy consulting services with empathy to patients regarding the
effective usage of medications and awareness with drug interactions. Responsible
for overseeing the daily operations of the pharmacy department and is
accountable for workflow management, clinical management of patients, continuous
quality improvement, adherence to policy and procedure, compliance with internal
and external regulatory bodies, pharmacy sales, expense control and inventory
management, and image through the accurate filling of prescriptions, and
ensuring the highest level of customer service (including patients, providers,
and pharmaceutical and payer partners), and developing and protecting department
assets.
Job Responsibilities
Patient Experience
* Models and shares customer service best practices with all team members to
deliver a distinctive and joyful experience, including interpersonal habits
that show care (e. g., greeting, eye contact, courtesy, etc.) and Walgreens
service traits (e. g., demonstrating curiosity to identify needs and
proactively helping, servicing until satisfied, championing empathy and
inclusivity, etc.).
* Responds to patient inquiries and complaints in a timely manner and answers
questions to ensure a positive patient experience.

Operations
* Manages the daily operation of the pharmacy department.
* Improves prescription numbers, pharmacy sales, profit, and image through the
accurate filling of prescriptions, and by providing courteous and efficient
service to patients, prescribers, pharmaceutical manufacturers, payers, and
health systems.
* Reports prescription errors immediately and adheres to Company policies and
procedures relating to prescription incidents and the Quality Improvement
Program.
* Complies with all federal and state laws and regulations and Company policies
governing all drugs and products; maintains required records, documentation,
and reports.
* Recommends and implements asset protection controls and procedures to
identify and minimize profit loss.
* Improves and maintains pharmacy department housekeeping, maintenance, and
appearance for the safety, health, and well-being of patients and team
members, and ensures adherence to applicable government regulations and laws.
* Controls the store's safe and "bank," including electronic register readings,
cash withdrawals, cash accounts, daily cash reports, cash over and short
records, and other reports related to cash management.
* Assures proper operation and maintenance of pharmacy department systems and
equipment.
* Maintains awareness of third-party pharmacy business opportunities and
assures proper administration and implementation of third-party pharmacy
systems and procedures to lessen payment rejections. Resolves third-party
rejection problems promptly and resubmits rejected claims for payment
promptly. Manages and controls Prescription Department inventory. Adheres to
Company buying procedures, recommends and orders merchandise from proper
internal and external sources.

People & Performance Management
* Supervises pharmacy department team members to assure performance of required
functions and adherence to Company policies and procedures. Ensures proper
licensure of all pharmacy department personnel. Confirms pharmacy department
employees are trained in all required functions regarding payer and
pharmaceutical contractual requirements (adverse event reporting, data and
inventory reporting, clinical management). Reaffirms with all pharmacy
department personnel, regularly, their obligations regarding prescription
dispensing only in good faith.

Training & Personal Development
* Maintains current knowledge and required
licensing/credentialing/certification as established by federal and state
regulations to provide such clinical services.
* Seeks professional development by monitoring one’s performance, solicits for
constructive feedback, and leverages pharmacy manager as mentor and coach.
Maintains current knowledge and skills related to pharmacy and healthcare by
reading pharmacy related journals, company publications, and communications.
Maintains awareness of developments in retail and management and pursues best
practices that would enhance performance.

Communications
* Maintains and develops good working relationships with physicians and other
health professionals. Works collaboratively, along with the Local Specialty
Pharmacy staff.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com [http://www.walgreens.com])
proudly serves more than 9 million customers and patients each day across its
approximately 8,000 stores throughout the U. S. and Puerto Rico. Walgreens has
approximately 211,000 team members, including roughly 85,000 healthcare service
providers, and is committed to being the first choice for pharmacy, retail and
health services, building trusted relationships that create healthier futures
for customers, patients, team members and communities.

External Basic Qualifications

* BS in Pharmacy or Pharm D Degree from an accredited educational institute.
* Current pharmacist license in the states within the district.
* At least 1 year of pharmacy experience including prescription filling and
verification, records and legal compliance, pharmacy operations, pharmacy
software and technology systems and insurance.
* Has completed specialized training regarding medication and disease state or
has sufficient practical experience that is necessary to provide specialized
services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).

Preferred Qualifications

* Previous experience at a Walgreens Local Specialty Pharmacy.
* An average of 3.7 or above on leadership behaviors on the last performance
review if one is on file. (Internal candidates only)
* At least 6 months pharmacy experience with Walgreen Co.

We will consider employment of qualified applicants with arrest and conviction
records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal
employment opportunities at Walgreens. The current salary range for this
position is $87,859 - $168,896. The actual salary within this range that you
will be offered will depend on a variety of factors including geography, skills
and abilities, education, experience and other relevant factors. This role will
remain open until filled. To review benefits, please click
here jobs.walgreens.com/benefits [https://jobs.walgreens.com/benefits]. If you
are applying on a job board or unable to click on the link, please copy and
paste this URL into your browser jobs.walgreens.com/benefits