RN Case Management Manager | Lead Patient Care & Care Transitions

The Staff Pad is proud to partner with a respected healthcare organization in Hamilton, TX to recruit an experienced Case Management Manager who is passionate about improving patient outcomes, leading high-performing teams, and ensuring safe, efficient transitions of care.

The Case Management Manager leads and supports the Case Management team in coordinating patient care from admission through discharge. This role collaborates closely with physicians, nursing staff, and interdisciplinary teams to remove barriers to timely discharge, improve patient outcomes, ensure regulatory compliance, and promote cost-effective care while maintaining the highest standards of patient advocacy

What You’ll Do

Key Responsibilities

• Conduct discharge assessments on admission & develop timely, appropriate discharge plans
• Perform daily patient assessments, monitor, evaluate & document patient progress
• Coordinate post-hospital care & coordinate discharge to home and other care settings

Provide, document, and coordinate patient and family education; serve as liaison among patients, families, physicians, and the care team

• Document discharge services accurately and timely in accordance with hospital policy
• Maintain individualized patient care plans and update them based on changes in patient status
• Review denials, identify appeal needs, and ensure appropriate appeal completion
• Review continued stay, medical necessity, medical reports and treatment plans

Facilitate access to financial assistance, advance directives, legal aid, education and medication assistance programs

Coordinate patient care and rehabilitation using consultation findings and social work expertise

Partner with Quality Improvement to enhance patient safety, establish goals, and submit monthly quality reports

• Review payer-requested charts and communicate clinical information to payers
• Maintain referral source database & refer patients, families to community resources
• Identify barriers to patient progress & perform social work duties as needed

Document ongoing physiological, psychosocial assessments, patient and family education and responses & interdisciplinary care plan recommendations

Validate, transcribe, and co-sign physician orders; report patient progress, and advise physicians and departments on utilization management regulations

Perform utilization reviews in compliance with state regulations and evolving utilization management regulations

• Monitor daily case management needs & maintain collaborative staff relationships
• Communicate discharge plans with physicians and complete follow-up calls within three days of discharge
• Additional Responsibilities

Assist with coordinating quarterly utilization review committee activities and updating policies and procedures

• Perform registered nurse duties in accordance with the RN job description
• Maintain confidentiality and HIPAA compliance when handling sensitive information
• Adhere to organizational behavioral standards personnel policies and customer service expectations
• Perform other duties as assigned

What We Are Looking For

• Qualifications
• Graduate of an accredited School of Nursing
• RN license in the State of Texas, Current CPR, BLS certification; ACLS preferred
• 5+ years of Registered Nurse experience; Case Management leadership experience preferred
• Knowledge of utilization management, discharge planning, and regulatory requirements

Additional Requirements

• Compassionate and patient-focused leadership
• Excellent communication, relationship-building, clinical judgement and problem-solving skills
• Commitment to quality, safety, and continuous improvement
• Ability to multitask and perform in a fast-paced environment
• Ability to stand, walk, bend, lift up-to 50 pounds, and assist patients as needed

What You Can Expect

• Benefits
• Paid Time Off & Holidays
• Health & Supplemental Insurance
• Direct Deposit
• Fitness Center Membership
• Education Reimbursement
• Retirement Plan

If you're a collaborative nurse leader who thrives in a fast-paced acute care environment looking to lead a dedicated Case Management team while making a lasting impact on patients and their families, we encourage you to apply today!