Social Worker
Compensation
Pay not listed
The week · per this posting · weekdays assumed
Ask the employer about the pay range, the work setting, call expectations and time off.
Job Description
Duties
- Works as part of the Mental Health and Social Services team Provides clinical assessment, referral and placement services to homeless guests entering emergency shelter who report, or present with signs of, mental illness.
- Completes Mental Health Triage assessments on new shelter guests to determine immediate level of need.
- Identifies high-risk behaviors in new guests and provides direct crisis intervention and clinical support to the team.
- Assertively moves guests on a quick path out of shelter by implementing a diversion plan or making a referral to housing department.
- Works in collaboration with the Clinicians of the Social Work Department, to ensure that clients presenting with acute mental health symptoms are assessed for the most appropriate services and/or referral.
- Assists guests with DMH eligibility applications and, in collaboration with the Social Work Department, coordinates DMH services for clients including outreach services from the Homeless Outreach Team of DMH.
- Works in collaboration with the Recovery Services Bureau for placement into substance abuse and dual-diagnosis treatment if needed.
- Collaborates with external social services agencies and acts as liaison to hospitals, mental health facilities and inpatient/outpatient programs.
- Responsible for providing referrals to psychiatric care and providing follow-up on hospitalized guests to coordinate appropriate discharge plans.
- Develops and maintains referral sources for homeless guests by establishing contacts and working in collaboration with area social services agencies.
- Works closely with all internal departments in order to coordinate and facilitate services.
- Maintains up to date and accurate progress notes and records for the department, including HMIS.
- Assists in compiling records and statistical reports.
- Attends assigned meetings and trainings.
- Provides psycho-educational groups to guests and staff.
- Transports clients via program van.
- Other duties as assigned.
Qualifications
- Master degree required. LCSW, LICSW, LMHC or eligible for licensure (within 6 months).
- Strong clinical skills and understanding of mental health and dual-diagnosis issues.
- Experience working with diverse ethnic, racial and economic populations required. Prior experience with homelessness and substance abuse is helpful.
- Familiarity w/ DMH eligibility determination and services.
- Supervisory experience preferred.
- Knowledge of Boston area social services and mental health agencies.
- Strong organizational and communication skills.
- Ability to work in interdisciplinary team environment.
- Bi-Lingual Spanish speaking preferred
- Boston residency required.
- CORI required.
- Position requires direct client contact. Certain immunizations will be required.
Key Responsibilities
Provide clinical assessments, triage, and crisis intervention for homeless guests with mental illness and dual-diagnosis issues. Coordinate referrals to housing, psychiatric care, and substance abuse treatment while maintaining accurate progress notes in HMIS.
Qualifications
- Education
- Master's degree (postgraduate degree)
- Experience
- 2+ years of experience
Key Skills
Social Worker Career Context
Of the 50 active Social Work listings this role was benchmarked against, 26% are remote, 26% have no call, 70% require no weekends.
The cost-of-living index for Massachusetts is 105.8 (US average = 100; BEA Regional Price Parities (2024)). 63.2% of Massachusetts clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
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