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Centers for Independence
Milwaukee, Wisconsin

PTNB Behavioral Health Tech II - Jackson

Behavioral Health TechFull-Time

Compensation

Pay not listed

The week · per this posting · weekdays assumed

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Job Description

Job Details:

Job Location: Jackson House - Milwaukee, WI, Position Type: Full Time - Union, Education Level: High School Diploma, HSED or GED, Salary Range: Undisclosed, Travel Percentage: Up to 25%, Job Shift: 3rd Shift, Job Category: Health Care, Job Purpose: This is a technical position that involves the direct psychiatric care of adults with severe and persistent mental illness.

This position helps provide a homelike environment, which enables residents to learn and develop coping and daily living skills as well as socialization and leisure skills. Essential Job Functions: (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

Assists consumers in learning independent living skills, which are defined in the resident’s Individual Service Plan. (i. e., laundry, housekeeping, cooking, time, and money management.). As well as encouraging management of symptoms through support services and education.

Administers consumer medication in adherence with DHS 83 regulations and under the supervision of the Residential RN. Documents residents’ daily behavior and routine in the resident daily log consistent with their Individualized Service Plan goals.

Reports to Residential Supervisor, Residential RN, or physician any changes in client condition, behavior, and functioning. Complete shift duties as assigned including required shift duty documentation. Ensures that the house is always clean and complies with DHS 83 regulations.

Train new and existing employees to the facility and residents. Assists residents in maintaining acceptable standards of personal hygiene, including assistance with personal cares and bathing as outlined in the resident’s Individual Service Plan.

Ensures that residents leave for their day program, job, or school appropriately groomed. Coordinate transportation as necessary. Ensures that nutritious community meals are planned, prepared, and served, including training residents in food preparation, serving, and storage.

Participates in storing weekly grocery delivery in adherence with DHS 83 regulations. Ensures that all physical repairs are reported to the Property Management Department. Practices emergency evacuation procedures and performs fire alarm system checks with residents and documents these drills.

Provides occasional transportation for residents to appointments, community outings, personal needs shopping, haircuts, banking, etc. as needed. Attends required initial and annual CBRF trainings and can successfully pass competency testing.

Attends and participates in staff meetings, in-service training seminars and conferences as required. Reports for work on time and adheres to CFI Attendance Policy. Reports for work at group homes that are not their home location, if properly trained, for emergency staffing needs.

Understands and adheres to established policies and procedures and DHS 83 rules. Ability to communicate clearly and concisely in English, both orally and in writing is required. Ability to communicate clearly and concisely in Spanish, both orally and in writing is desirable. Other duties as assigned.

Qualifications

Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted) Minimum Required Education: High School Diploma/GED preferred.

Minimum Required Experience: Minimum of 1 year of experience with adults with severe and persistent mental illness.

Required License – Certification – Registration: N/A Travel Type: Up to 25% Required Valid Driver’s License: Valid driver’s license Required Auto Insurance: Vehicle liability insurance in accordance with Agency policy Knowledge, Skills, & Abilities: Must be able to function with minimum supervision.

Professional workplace appearance and conduct; friendliness and courtesy to consumers, coworkers and vendors. Effectively communicates and develops good working relationships with co-workers. Reliability in reporting to work regularly and on time.

Must be able to communicate complex thoughts and instructions both in writing and verbally. Must possess good communication, listening, writing and organizational skills. Must complete CBRF training program as outlined by DHS 83.

Must be able to use appliances such as stove, microwave, washer/dryer, etc. Must be able to read the label on medicine bottles and understand the directions on the labels. Must be able to clean up bloody/body fluid spills in accordance with OSHA and agency policies.

Must be able to evacuate residents in two minutes or less and assist residents in evacuation as dictated by DHS 83. Physical Requirements, Visual Acuity, and Work Conditions: Physical Requirements: On occasion must be able to push/pull/lift/move objects weighing at least 50 pounds.

Ability to stand for long periods of time. Ability to perform well in a fast-paced work environment. Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.

Working Conditions: Work is performed largely in a group home setting. Group homes are open 24 hours per day 7 days a week.

This position may work in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, loud noises, fluctuating temperatures, and the occasional use of stairs.

Hours of work will vary and will be set in conjunction with the designated supervisor. Management has a right to move staff to a group home that is not their home location, if they are properly trained, for emergency staffing needs.

Key Responsibilities

Provide direct psychiatric care and support to adults with severe mental illness by assisting with daily living skills and medication administration. Maintain a clean, safe, and homelike environment while documenting resident behavior and ensuring compliance with DHS 83 regulations.

Requirements

Requires a high school diploma or GED and at least one year of experience working with adults with severe and persistent mental illness. Must possess a valid driver's license and the ability to complete required CBRF training and competency testing.

Key Skills

Independent living skills trainingCrisis interventionPersonal hygiene assistanceMeal preparationTime managementPatient monitoringSafety complianceTransportation coordination

Healthcare Professional Career Context

The cost-of-living index for Wisconsin is 94.1 (US average = 100; BEA Regional Price Parities (2024)). 60.7% of Wisconsin clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Of the 50 active healthcare listings this role was benchmarked against, 70% have no call, 40% require no weekends.

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Annual compensation range

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401k / retirement match
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CME allowance
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Sign-on bonus
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Work-life snapshot

1.5/ 10
Listing-based score

Living in Milwaukee

Typical 3-bedroom home value
$236k
Typical market rent
$1,477/mo
Residents’ average commute
22 min
Metro price indexU.S. average = 100
96.9
State income tax
Up to 7.7%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Milwaukee-Waukesha, WI metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.