Student Mental Health & Community Resource Counselor

Title: Student Mental Health & Community Resource Counselor

Salary: $54,186.00

Contract Term Length: 12 Months

Standard Hours: 37.50

Work Location: Discretionary Hybrid

FLSA Status: Exempt

College: Gateway Community & Technical College, Edgewood Campus

Department: Student Affairs

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and

creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The Student Mental Health & Community Resource Counselor provides short-term mental health counseling, crisis intervention, case management, and resource navigation services to support student well-being, persistence, and academic success. The position assists students with emotional, personal, financial, and basic needs challenges; coordinates referrals to campus and community resources; and collaborates with internal and external partners to promote student success.

The role emphasizes early intervention, brief counseling, crisis response, and resource coordination rather than long-term treatment.

Job Duties

Mental Health Counseling and Student Support

• Provide short-term individual counseling and support for mental health, personal, and adjustment concerns.

• Conduct assessments, develop intervention plans, and provide crisis response services.

• Coordinate referrals to BetterMynd, community mental health providers, and other support resources.

• Assist students in accessing appropriate campus and community services to support well-being and success.

• Maintain confidential counseling records and documentation in accordance with professional, legal, and institutional standards.

Community Resource Navigation and Case Management

• Assess student needs and connect individuals with campus and community resources that support academic success and well-being.

• Provide case management, resource navigation, and follow-up services to address barriers such as food, housing, financial, transportation, childcare, healthcare, and other basic needs concerns.

• Assist students with accessing emergency assistance programs, including the Student Success Emergency Fund.

• Collaborate with campus departments and community partners to coordinate services and support.

• Develop and maintain relationships with community agencies and facilitate referrals to appropriate resources.
• Monitor referral outcomes and provide ongoing support to help students access needed services

Crisis Response and Student Intervention

• Serve as a resource to students, faculty, and staff regarding mental health and behavioral concerns.

• Participate in the Behavioral Intervention Team (BIT) by providing consultation, assessment, and referral recommendations.

• Conduct mental health and safety assessments and assist in developing intervention plans.

• Collaborate with Campus Safety, college leadership, and community partners to coordinate crisis response and support services.

• Provide follow-up case coordination following behavioral, safety, or mental health incidents.
• Support the implementation and continuous improvement of crisis response and referral procedures.

Outreach, Education, and Collaboration

• Develop and deliver educational programs that promote mental health, well-being, resilience, and awareness of available support resources.

• Increase student awareness and utilization of counseling, basic needs, emergency assistance, and community support services.

• Collaborate with campus departments, faculty, and student support teams to enhance student success, retention, and well-being.

• Participate in college-wide initiatives that support student engagement, persistence, and holistic support.

• Maintain service, referral, and utilization data and assist with assessment and reporting efforts.

• Other duties as assigned.

Minimum Qualifications

• Bachelor's degree in Counseling, Social Work, Psychology, or equivalent
• Active, unrestricted Kentucky LCSW or LPCC license with the ability to maintain all licensure and continuing education requirements.

• Eligible to provide independent clinical mental health services within the scope of licensure.

• Four (4) years of experience in mental health counseling, social work, behavioral health, or related student support services.

• Experience with crisis intervention, assessment, referrals, case management, and documentation.

• Ability to assess needs, provide appropriate interventions, and connect individuals with community resources.

• Strong communication, organization, documentation, and collaboration skills.

• Ability to maintain confidentiality, professional ethics, and appropriate boundaries.

• Detail-oriented, self-motivated, with the ability to work independently and adapt seamlessly to fast-paced, dynamic environments.

• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.

• Proven ability to manage multiple priorities effectively and meet tight deadlines.

• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)

Preferred Qualifications

• Master's degree in Counseling, Social Work, Psychology, or equivalent
• Experience in higher education, community colleges, or working with young adult and adult populations.

• Experience with case management, community resource navigation, and support services.

• Experience assisting individuals facing social, financial, housing, food insecurity, or other basic needs challenges.

• Knowledge of Northern Kentucky community resources, mental health providers, and social service agencies.

• Experience with behavioral intervention teams, crisis response, and suicide risk assessment.

• Familiarity with telehealth, virtual mental health services, and coordinated care models.

• Experience supporting first-generation students, adult learners, and diverse student populations.

Additional Skills Requested

The position combines direct mental health services and practical student support. The counselor primarily provides brief, solution-focused interventions and connects students with longer-term treatment when appropriate. The position also addresses nonclinical barriers through community resource navigation, case management, and coordinated referrals. Duties may be adjusted based on student needs, service demand, and institutional priorities.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.