Medical Practice Patient Representative (Clerical Assistant) - NHMP Internal Medicine Associates of Westport Primary Care - Westport, CT

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what’s possible for you and your career.

When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization and work-life balance.

We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB/GYN, bariatric, surgical, cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.

$500 Sign On Bonus (External Candidates Only)

Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Internal Medicine Associates of Westport Primary Care - Westport, CT. Full Time/40 Hours per week, variable 8 hour shifts between 7:45am - 7:00pm, Monday - Friday and one Saturday a month 8am - 12pm. Required travel to NHMP Norwalk Primary Care to provide coverage as needed (Less than a mile from NHMP IMAW).

Summary

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities

1. Greets and welcomes patients upon arrival and communicates pleasantly and effectively.

2. Ensures accuracy of patient's information, including demographics and insurance.

3. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system

4. Registers, verifies, and schedules patient appointments, testing, and referrals.

5. Schedules and reschedules appointments according to office protocols.

6. Monitor applications and manage worklists as applicable.

7. Collects co-pays and reconciles money for deposit.

8. Obtains and coordinates record retrieval for new and established patients.

9. Performs intake and processing of medical records and other documentation where applicable.

10. Fulfills all compliance responsibilities related to the position.

11. Maintains and Models the Organizations values.

12. Demonstrates regular, dependable, and predictable attendance.

13. Performs other duties as required.

Other Information

Education Required: High School Diploma/GED

• 1 year customer related experience required
• Preferred: 1+ years of healthcare experience

Salary Range: $19.49 - $34.50 hourly (Pay per years of relative experience)

With strong hearts and open minds, we’re pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!