Physician Office Rep - Pain Center - FT - 1st Shift

Overview

Job Summary

Greet the public, patients and families in a friendly and professional manner. Collect information from patient and family pertaining to registration and enter into the hospital registration system. Disseminate paperwork appropriately and timely. Receive incoming telephone calls, answer questions and route to appropriate person or take a detailed message. Schedule patient appointments and accept/process payments from patients.

Qualifications

Minimum Knowledge, Skills and Experience required:

Education

High school graduate or GED required. Some college preferred.

Experience

Minimum of two years experience as a billing clerk, office clerk or unit clerk, preferably in a hospital or physician office setting, preferred.

Additional Skills/Abilities

Must be able to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. Excellent communication skills necessary. Must be able to file numerically and alphabetically and have accurate typing/data entry skills.

About Us

Build your career with us

At Huntsville Hospital, Huntsville Hospital for Women & Children and Madison Hospital, you’ll find meaningful work, supportive teams and opportunities to grow within a locally governed, nonprofit health system committed to the communities we serve. Our workplace culture has earned national recognition, including Newsweek’s America’s Greatest Workplaces in Health Care 2026 and Forbes’ America’s Best-in-State Employers 2025. Huntsville Hospital is the region’s primary referral center for advanced and specialty care, home to a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU and North Alabama’s Level I Trauma Center. Together, our three Madison County hospitals have 971 licensed beds and offer career opportunities across a wide range of specialties and care settings. Employees have access to continuing education, Shared Governance, Clinical Ladder, Nurse Residency, tuition assistance, child care, wellness resources, an on-site employee pharmacy and health clinic, and more. We are proud to be an equal opportunity employer and a partner in the U. S. Army Partnership for Your Success (PaYS) Program.

Huntsville Hospital Benefits

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Learn more about Huntsville Hospital Health System

• Careers: https://careers.hhsys.org/careers-home
• Benefits: https://careers.hhsys.org/why-hh-health/benefits/benefits-at-huntsville-hospital/
• Education & Professional Development: https://www.huntsvillehospital.org/education
• Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al