APP Nurse Practitioner Manager Family Health Center Brooklyn - 7th Avenue

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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Position Summary: We have an exciting opportunity to join our team as a APP Nurse Practitioner Manager Family Health Center Brooklyn - 7th Avenue. In this role, the successful candidate Responsible and accountable for the management and quality of nursing care delivered at the site as part of the site leadership team. Fosters an effective work environment for interdisciplinary teamwork, patient satisfaction and staff satisfaction. Makes management and budgetary decisions, sets work schedules, recruits and trains nurses and other health care professionals on the care team. Serves as a role model and resource to all staff. Function also includes providing primary care for patients at least one session a week.

Job Responsibilities

1. Demonstrates clinical knowledge and skills in area of supervision and directs staff in its application.

2. Provides direct patient care as needed onsite clinical support/triage/care coordination to meet patient care needs or to model behavior for staff development/training

3. Conducts daily huddles.  Establishes maintains processes to promote a multidisciplinary team approach in developing, implementing and evaluating patient care and/or family education

4. Conducts quality improvement monitoring and participates in problem identification and solution to improve key processes/systems/patient care; shares results in staff meetings. Encourages staff participation in quality improvement activities.

• 5. Attends and participates in monthly Network meetings
• 6. Investigates incidents and occurrences and institutes corrective action as appropriate
• 7. Promotes safety and risk free environment for patients and staff

8.  Ensures staff compliance annual and interval updates, i. e. environments of care, infection control, emerging pathogens, hazard and safety surveillance.

9. Responds to patient/family needs in timely, positive manner and ensures service excellence among all staff

10.  Responds to staff, provider and patient satisfaction needs and identifies and implements solutions in collaboration with related departments as needed

11.   Plans for staffing needs of the site(s)/modules(s) on a long and short term basis, adjusting based on workload and other staffing variables to maintain safe, efficient care in an effective manner

12.  Prepares staff schedules in a timely manner. Monitors appropriate use of benefit time. Completes time cards for timely and correct payroll. Approves overtime

13.  Monitors site/module staffing to budget, overtime/agency use and provides justifications as needed

14.  Interviews potential staff members and recommends hiring of applicants with appropriate skills and behavior in collaboration with recruitment.

15.  Establishes work performance and clinical competency of personnel on a timely basis and makes recommendations for promotions, transfers and discharges. Takes corrective action and/or disciplinary action with staff in collaboration with Human Resources.

16.   Facilitates and ensures orientation of personnel to the site/module. Plans for experience needed to perform competently.

1.   Participates in the clinical and leadership development of employees in his/her area.

2.   Establishes work performance and clinical competency of personnel on a timely basis and makes recommendations for promotions, transfers and discharges. Takes corrective action and/or disciplinary action with staff in collaboration with Human Resources.

3.   Participates in the clinical and leadership development of employees in his/her area. Maintains accurate records and evaluates effectiveness of activities.

4.   Identifies and meets learning needs in order to maintain competency and respond to new clinical and management expectations

5.   Counsels and coaches staff concerning their work performance and development; holds staff accountable for performance. Makes recommendations for staff educational needs and plans educational activities independently and in conjunction with others.

6.   Establish pleasant working environment conducive to teamwork, growth and recognition.

7. Utilizes effective conflict resolution strategies when dealing with staff, providers, patients and family members

8.   Maintains effective ongoing and timely communication with staff and maintains records of meetings. Makes recommendations for staffing supply and capital budget needs of the module/site. Monitors budget in collaboration with Site Director / Medical Director. Participates in annual staffing/plan budget review process.

9.  Collaborates with Materials Management Department and Purchasing for appropriate supplies and equipment and ensures proper utilization and maintenance of supplies and equipment on unit

10.  Assimilates NYU Langone Medical Center/Family Health Centers core values compassion, dignity, integrity, service throughout all processes and interactions

11.  Participates in module/site/service, departmental and hospital-based councils/activities/special projects

12.  Serves as a liaison to all other departments in the system and demonstrates effective team building and problem solving strategies in interactions.

13.  Maintains records on licensure and certifications of the staff

14.  Encourages and facilitates high levels of collaboration. Identifies and cultivates relationships with key stakeholders. Maintains a formal and informal network of relationships

15.  Speaks and writes clearly and in a well-organized manner. Encourages open communication from staff and actively listens Communicates important organizational information to staff

16.  Provides clear direction. Ensures employees have the necessary authority, latitude, and resources to take action

17.  Promotes teamwork as a priority. Is an effective team member. Rewards team accomplishments.

18.  Responds to shifting priorities and rapid change. Quickly learns complex information and concepts. Works effectively in uncertain or unfamiliar situations

19.  Gathers relevant information systematically to generate solutions

1. Clarifies objectives and works efficiently for results.  Conveys a sense urgency and drives issues to closure.  Makes timely and sound decisions

2.  Demonstrates an awareness of and respect of for coworkers/patients cultural backgrounds.

3. Understands broad organizational and business issues; has and uses cross functional knowledge. Knows how to get things done and whom to involve and when

4.  Works as an independent primary care provider four sessions a week unless otherwise determined by site need.

5. Remain current with new developments in your respective specialty.

Minimum Qualifications

To qualify you must have a Master Degree required. Three years of ambulatory care experience required. Previous leadership experience preferred. Willingness to devote the time required completing assigned tasks on schedule. Valid New York State Nurse Practitioner license, NYS Infection Control Certificate. Basic Life Support (BLS) Certification through the American Heart Association is required at the time of hire and is required to be maintained..

Required Licenses: Registered Nurse License-NYS, Nurse Practitioner-NYS and AHA Basic Life Support

Qualified candidates must be able to effectively communicate with all levels of the organization.

Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusio