Behavioral Health Case Manager
Listed compensation
$45k-$67k
The week · per this posting · weekdays assumed
Ask the employer about the work setting, call expectations and weekend coverage.
Job Description
Make a Meaningful Impact Every Day — Join Our Team as a Behavioral Health Case Manager at Crusader!
Position Summary
This is a direct service position with Crusader Community Health (CCH) that provides services in the clinic and in the community and within the context of the Integrated Primary Care model.
The Behavioral Health Case Manager works with patients (child, adolescent, adult) with behavioral health needs, including mental health, substance use, and psychosocial issues.
The Behavioral Health Case Manager works in conjunction with the provider(s), patient, family, specialty services, community entities and managed care organizations.
The Case Manager will be responsible for the provision of services including comprehensive case management, behavioral health counseling and education, patient and family skills training and support, health promotion, transitional care, as well as advocacy, linkage, coordination, collaboration and referral to/with community services and agencies. This position reports to the Chair of Behavioral Health.
Education/Experience Requirements
- Bachelor’s degree from an accredited college/university in the human services field (i. e. psychology, social work, sociology, nursing, human development and family services) required
- Master’s degree in Social Work, Counseling, Psychology or Human Service related field preferred
- Certified Alcohol and Other Drug Counselor (CADC) certification or successful completion of CADC certification preferred
- Previous experience working with populations with substance use disorders required
- Previous experience working with populations with mental health issues required
- Case management/care management experience preferred
- Previous experience in ambulatory care preferred
- Electronic Health Record experience preferred
Crusader Community Health serves the Rock River Valley area with quality primary health care for all people in need. CCH provides a comprehensive benefits package which includes: Medical, Dental, Flexible Spending/Health Savings Account, Life Insurance, Accident Coverage, Critical Illness Coverage.
Employees enjoy company paid Life Insurance, Short Term Disability and Long Term Disability, paid Holidays, Personal Days, accrued Paid Time Off hours (PTO)- 18 days in the first year, and continuing medical education time and financial reimbursement.
Additionally, employees may enroll in the CCH 403(b) Retirement Plan, with employer match after one year of service.
To review the full job description, please visit the Crusader Community Health website.
Crusader Community Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, family responsibilities, reproductive health rights, or any other status protected under federal, state, or local law.
Key Responsibilities
This direct service position involves providing comprehensive case management, behavioral health counseling, and education to patients (child, adolescent, adult) dealing with mental health, substance use, and psychosocial issues within a primary care setting. Responsibilities also include coordination, collaboration, and referral with specialty services, community entities, and managed care organizations.
Requirements
A Bachelor's degree in a human services field is required, though a Master's degree in related fields is preferred. Candidates must have previous experience working with populations suffering from substance use disorders and mental health issues.
Qualifications
- Education
- Master's degree (postgraduate degree)
- Experience
- 2+ years of experience
Key Skills
Healthcare Administration Career Context
Of the 40 active Healthcare Administration listings this role was benchmarked against, 28% are remote, 33% have no call, 63% require no weekends.
The cost-of-living index for Illinois is 100.0 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$56k midpoint carries the purchasing power of roughly $56k in an average-cost state. 62.6% of Illinois clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Healthcare Administration pay on WeekdayDoc is down 4.8% vs. the prior quarter (through Sep 2026).
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Behavioral Health Case Manager at Crusader Community Health a 6.6 out of 10 for work-life balance — classified as good. This places the position in the top 25% in Healthcare Administration — ranked against 1,255 active Healthcare Administration listings on WeekdayDoc.
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