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JobsCounselor JobsPhone Counselor

Pays $19.5-$23.5/hr — Counselor market median is ~$73k (28 jobs) · Top 25% in General Medicine (Counseling) for work-life (6.6/10, vs 241 in this specialty)

Confidential Employer logo

Confidential Employer

United States

Phone Counselor

Counselor Top 25% in General Medicine (Counseling)No weekendsFull-time
Posted 5mo ago · Verified live

About the Role

Join Unknown as a Phone Counselor in United States. Who We Are: Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services.

Key Responsibilities

  • Conduct lethality assessments and dispatch appropriate resources (Police, EMS and/or agency’s mobile crisis team when needed)
  • Communicate with clients through live chat, and making follow up calls to substance abuse clients.
  • Deescalate clients in crisis over the phone and complete environmental risk and safety assessments
  • Develop appropriate and realistic crisis plans, to include follow up tasks depending on nature and severity of client symptoms

Requirements

  • time Phone Counselor (in office) Monday to Friday, 4pm
  • 12am to join our team in Easton, Maryland. As a Phone Counselor, you will triage at
  • risk clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities by evaluating needs, assessing risks, providing goal
  • directed counseling and crisis planning, and supporting clients through the crisis response system (CRS) process until discharge. What You’ll Do:

Benefits & Compensation

  • Pay rate: Hourly rate9.50 - hr3.50/hour.

Work Schedule

  • Full-time position.
  • No explicit call, weekend, or night shift information provided.

Apply to join Unknown as a Phone Counselor.

Qualifications

Education
Bachelor degree
Experience
5+ years of experience

Key Skills

TriageRisk AssessmentCrisis InterventionGoal-Directed CounselingCrisis PlanningLethality AssessmentResource DispatchLive Chat CommunicationFollow Up CallsDeescalationSafety AssessmentDocumentationClient EducationConfidentiality Adherence

Position Insights

AI ANALYSIS

This role scores 6.6/10 on work-life balance for Counselor roles.

Career trajectory: This position offers advancement within 2-3 years. The compensation analysis shows this employer pays...

Benefits analysis: Compared to 28 similar roles, this listing's benefits package ranks...

Similar Counselor Jobs

26 matches · ranked by pay

Salary Distribution26 jobs · 16 employers

6
<$65k
4
$65k-80k
6
$80k-95k
7
$95k-110k
3
$110k+

Annual compensation range

Benefits & Perks24 jobs · 16 employers

401k / retirement match
100%
CME allowance
46%
Sign-on bonus
29%
Loan repayment
13%
Relocation assistance
4%

Share of similar jobs offering each benefit

#1

Senior Mental Health Counselor Masters - Providence Crisis Stabilization Center

Providence · Anchorage, Alaska

$40.11-$62.27/hr
#2

Licensed Professional Clinical Counselor (LPCC) - AZ License Required

Cortica · Arizona

$47-$59/hr
#3

Licensed Mental Health Counselor (LMHC)

$72k-$110k
#4

Behavioral Health Clinician II Integrated Services

$35.08-$52.64/hr
+ 24 more · ranked by pay
Confidential Employer logo

About Confidential Employer

Mental Health Care
Silver Spring, MD
51-200 employees

Benefits & Perks

Opportunities For Career Growth
Training
Professional Development
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