Patient Relations Rep II - Front Office - FGP OB/GYN, Sarasota
Compensation
Pay not disclosed
Listing transparency0 of 6 stated
Ask the employer about the pay range, the work setting and call expectations.
- Employment & setting
- Full-Time
- Call expectations
- Not specified
- Weekends
- Not specified
Job Description
Department
FPG OB GYN @ WMP Ste 802
Job Summary
Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth.
Required Qualifications
- Require computer, keyboard and data input skills.
- Require pleasant and professional demeanor.
- Require skill in establishing and maintaining effective working relationships.
- Require demonstrated initiative and self-direction.
- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
- Require dependability/reliability.
Preferred Qualifications
- Prefer some college or vocational training.
- Prefer a minimum of one (1) year of experience in a physician office.
- Prefer knowledge of EHR/EMR.
- Prefer knowledge of medical terminology.
- Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
- Prefer a professional, neat appearance with strong oral and written communication skills.
- Prefer basic knowledge of third party payers.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Employment Screening Requirements
As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/
Key Responsibilities
The Patient Relations Representative is responsible for managing patient scheduling, check-in, and check-out processes while acting as a liaison between patients, physicians, and insurance companies. They also handle financial collections and ensure all activities comply with organizational standards and confidentiality requirements.
Requirements
Candidates must possess a high school diploma or GED and demonstrate proficiency in computer and data entry skills. Preferred qualifications include at least one year of physician office experience, knowledge of medical terminology, and familiarity with EHR/EMR systems.
Key Skills
OB/GYN Career Context
OB/GYN pay on WeekdayDoc is up 5.9% vs. the prior quarter (through Aug 2026).
The cost-of-living index for Florida is 103.4 (US average = 100; BEA Regional Price Parities (2024)). 58.1% of Florida clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Location & Logistics
Florida has no state income tax, which can significantly increase take-home pay compared to high-tax states.
