Pharmacist - $50,000 Sign-On Bonus

Job Description

Job Summary

Provides empathetic pharmacy consulting services to patients regarding the
effective use of medications and drug interaction awareness. Offers preventive
and clinical healthcare services, including immunizations, diagnostic testing,
and patient outcome services. Ensures prescribed medications are compounded,
reviewed, dispensed, and verified accurately according to regulatory guidelines
and company policies and procedures. Manages an efficient pharmacy workflow and
improves pharmacy financials, manages inventory effectively, and enhances
patient experience. Manages pharmacy staff performance and engagement. Ensures
the professional development of pharmacy staff by overseeing training, focused
coaching, and executing formal performance management initiatives.

Job Responsibilities

Patient Experience
* Engages patients by greeting them and offering assistance with products and
services. Resolves patient issues in a timely manner and answers questions to
ensure a positive patient experience.
* Models and shares customer service best practices with all team members to
deliver a distinctive and joyful patient experience, including interpersonal
habits that show care (e. g., greeting, eye contact, courtesy, etc.) and
Walgreens service traits (e. g., demonstrating curiosity to identify needs and
proactively helping, servicing until satisfied, championing empathy and
inclusivity, etc.).
* Connects with patients by anticipating needs and proactively offering
services. Leads efforts on enhancing patient experience by increasing
awareness of healthcare services offered through Walgreens (e. g. patient
consultation, medication management, drug therapy reviews, and perform
clinical, or wellness services such as immunizations, diagnostic testing, and
patient outcomes services) thereby promoting the shift of the Walgreen’s
pharmacy role from transactional to interpersonal.
* Participates and assists in events that reflect the unique communities we
serve as requested by Store Manager, Healthcare Supervisor, or District
Manager.

Operations
* Counsels patients and answers questions regarding usage of medicine, side
effects, interactions, contraindications, patient information privacy,
generics, less expensive medicines, and over-the-counter products. Refers to
the medical provider, as needed, to ensure medication is taken correctly,
health needs are addressed, and patient is satisfied with service.
* Performs pharmacist tasks including compounding, drug therapy reviews,
verification, and medication management.
* Reviews, interprets, and accurately dispenses prescribed medications, as
required.
* Ensures the pharmacy operates in accordance with regulations, company
policies and standards. Establishes procedures that promote the efficient
workflow of the pharmacy including overseeing staff scheduling, assigning
roles, coordinating activities, and soliciting team member suggestions.
Responsible for opening and closing the pharmacy and shift changes.
* Ensures the use of all elements of the Good Faith Dispensing policy in
conjunction with state and federal controlled substance laws when filling
prescriptions. The Product Review/Retail Fill Process Pharmacist is
responsible for ensuring that elements of Good Faith are present.
* Collaborates with Store Manager to define and develop new strategic business
opportunities.
* Maintains information technology knowledge of pharmacy systems including
workflow, prescription fulfillment, billing, clinical documentation,
training, inventory management, and point of sale registers. Supports
pharmacy staff and patients with information technology. Finds opportunities
to improve productivity
* Ensures insurance claims are processed accurately to prevent payment
rejections. Resolves patient issues by working with insurance companies and
medical providers and conducting or participating in third party audits.
* Follows-up with medical providers to clarify prescribed medications, dosages,
refills, interactions, and allergies to suggest alternative medications, and
answer medical provider questions. diagnostic testing, disease state
management and other healthcare services.
* Performs clinical and wellness services such as immunizations, diagnostic
testing, disease state management, and other healthcare services
* Partners with centralized support for patient registration, exception
resolution, and assists with resolving patient issues. In virtual
environments, conducts virtual product review by following specific company
procedures and guidelines
* Manages the maintenance, housekeeping, and improvement of the pharmacy
department including repairs, cleaning, new equipment, and layout changes to
ensure a functioning, presentable and efficient pharmacy.
* Prepares and submits all records, reports, and other documentation as
required by state and federal laws to run the pharmacy business (e. g.,
operating statements, performance indicator reports, supervision notes,
deletions, transfers.)

People & Performance Management
* Collaborates with Store Manager on pharmacy staff hiring, carries out
discipline and termination, as necessary, and ensures compliance with
employment laws.
* Partners with Store Manager to establish expectations and goals, promote
teamwork and foster a shared vision. Monitors and recognizes improvements in
pharmacy staff by implementing rewards programs. Manages pharmacy staff
performance by overseeing the training of pharmacy staff (e. g., using the
correct processes and tools) and conducting formal performance reviews.
* Identifies high potential team members and proactively collaborates with
Store Manager to manage career progression.
* Addresses employee relations concerns. Maintains team member morale by
checking on employee welfare, addressing complaints and conflicts, and
ensuring positive employee management relationship.

Training & Personal Development
* Maintains required licensing/credentialing/certification as established by
federal and state regulations to provide clinical services.
* Maintains and enhances current knowledge and skills related to pharmacy and
healthcare by reading pharmacy related journals and Walgreens publications
and communications. Maintains awareness of developments in retail and
management areas and pursues best practices to enhance business acumen and
pharmacy performance.
* Completes education credits and training, including learning modules, as
required by the Company
* Seeks professional development by monitoring own performance, solicits
constructive feedback, and leverages Healthcare Supervisor and Store Manager
as mentors and coaches.

Communications
* Supports the Store Manager by communicating relevant corporate health and
wellness services or strategy information to pharmacy staff.

Business Performance Management
* Analyzes performance data including pharmacy financials, customer service,
and inventory. Manages pharmacy asset protection activities and oversees
inventory management. Identifies pharmacy performance trends and
opportunities for improvement.

Business Planning
*    Develops and maintains good relationships with local medical community
including physicians, nurses, and other health care providers. Reaches out to
the community to promote the pharmacy business and further enhance growth
opportunities. Supports Store Manager in expanding health and wellness
awareness in the community

External Basic Qualifications

* BS in Pharmacy or Pharm D Degree from an accredited educational institution.
* Current pharmacist licensure in the states within the district.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* At least 1 year pharmacy experience including prescription filling,
recordkeeping, legal compliance, pharmacy operations, pharmacy software and
technology systems and insurance billing. (Some states may require more
specific pharmacy experience in which case those requirements would take
precedent).
* Experience performing prescription dispensing activities that demonstrate a
strong working knowledge of applicable state and federal controlled substance
laws.
* An average rating of at least 3.0 on the leadership behaviors on the last
performance review if one is on file, and no written disciplinary actions in
the last 12 months (Internal candidates only).

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million
customers and patients each day across its approximately 8,500 stores throughout
the U. S. and Puerto Rico. Walgreens has approximately 220,000 team members,
including nearly 90,000 healthcare service providers, and is committed to being
the first choice for pharmacy, retail and health services, building trusted
relationships that create healthier futures for customers, patients, team
members and communities.

Preferred Qualifications

* Supervisory experience planning, organizing, and directing the work of
pharmacy staff.

* At least 6 months pharmacy experience with Walgreen Co.

* An average rating of 3.7 or above on the leadership behaviors on the last
performance review if one is on file. (Internal candidates only)

An Equal Opportunity Employer, including disability/veterans

We will consider employment of qualified applicants with arrest and conviction
records.

The Salary below is being provided to promote pay transparency and equal
employment opportunities at Walgreens. The actual salary within this range that
you will be offered will depend on a variety of factors including geography,
skills and abilities, education, experience and other relevant factors. This
role will remain open until filled. To review benefits, please click here
jobs.walgreens.com/benefits [http://jobs.walgreens.com/en/benefits]. If you are
applying on a job board or unable to click on the link, please copy and paste
this URL into your browser jobs.walgreens.com/benefits