Office Staff Behavioral Health
Listed compensation
$15-$20/hr
The week · per this posting · weekdays assumedWeekdays only
Ask the employer about the work setting, call expectations and time off.
Job Description
Benefits
- Opportunity for advancement
- Training & development
- Wellness resources
About Us
Global Outreach Telerehabilitation is a veteran-focused behavioral health practice serving adults through telehealth and in-office care. Our services include individual, family, couples, and group therapy, assessments, medication management, psychological testing, and substance use counseling. We’re a small, close-knit team committed to quality, compliance, and making care easier to reach for those who served.
What You’ll Do
- Support daily front- and back-office operations in a behavioral health setting
- Handle scheduling, client intake paperwork, and phone and email communication
- Process referrals and documents, including online fax
- Maintain accurate, confidential records in our EHR (SimplePractice)
- Assist with file organization, data entry, and compliance documentation
- Support the team in preparing for accreditation and quality reviews
- Follow HIPAA and confidentiality requirements at all times
Requirements
- At least 1 year of office experience in a medical or healthcare setting (required)
- Strong organizational skills and attention to detail
- Professional, courteous phone and customer service skills
- Comfortable with computers, email, and electronic records
- Ability to handle sensitive information with discretion
- Must pass a background check
- Must complete required HIPAA and CPR training
- Preferred
- Experience in behavioral health or mental health
- Experience with SimplePractice or similar EHR systems
- Familiarity with VA Community Care or insurance referral processes
- Experience working with veterans
Compensation and Benefits
- $15.00–$20.00/hour based on experience
- Consistent weekday daytime schedule, with no nights or weekends
Key Responsibilities
The role involves supporting daily front- and back-office operations, including scheduling, client intake, and managing electronic health records. You will also process referrals, maintain confidential files, and assist the team with compliance and accreditation documentation.
Key Skills
Behavioral Health Career Context
In North Carolina, the Behavioral Health weighted monthly median benchmark on WeekdayDoc is ~$85k (14 salary observations; 63 listings), vs ~$78k nationally (549 salary observations; 1,765 listings). Monthly aggregates cover 2026-02-01 through 2026-10-01; these are not the modal's selected comparable-job medians.
The cost-of-living index for North Carolina is 94.3 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$36k midpoint carries the purchasing power of roughly $39k in an average-cost state. 59.2% of North Carolina clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Global Outreach Telerehabilitation holds gold-tier status on WeekdayDoc's Top Employers work-life index, composite score 93/100, 3 active listings.
Behavioral Health pay on WeekdayDoc is up 14.1% vs. the prior quarter (through Sep 2026).
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Office Staff Behavioral Health at Global Outreach Telerehabilitation a 6.4 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Behavioral Health healthcare professional listings evaluated on our platform. Contributing factors include no weekend requirements, no night shifts.
Work-life snapshot
Listing-based score
- No weekends
- No nights
Living in Fayetteville
- Typical 3-bedroom home value
- $207k
- Typical market rent
- $1,367/mo
- Residents’ average commute
- 19 min
- Metro price indexU.S. average = 100
- 92.0
- State income tax
- Up to 4.8%
Sources & methodology
Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.
BEA 2024 · Fayetteville, NC metro prices. Housing figures are city-level.
City-level figures. Not a cost-of-living guarantee.