Behavioral Health Clinical Supervisor (HYBRID)

The Behavioral Health Clinical Supervisor will provide clinical leadership, oversight, and supervision over Care Compass Behavioral Health Navigation Hub and collaborate as a member of the Behavioral Health Command Team.

The Clinical Supervisor will provide additional[DM1] clinical supervision and support to external Behavioral Health Navigation Hubs operated by local hospitals, clinics, and community-based organizations.

This position is responsible for ensuring the delivery of high-quality, evidence-based, trauma informed, person-centered services, promoting compliance with regulatory and contractual requirements, supporting program implementation and evaluation, and fostering strong relationships with community partners and stakeholders.

The Clinical Program Supervisor will provide clinical consultation, monitor program performance, support staff professional development, and contribute to strategic planning and continuous quality improvement initiatives. The Clinical Program Supervisor will report directly to the Behavioral Health Program Director.

Responsibilities

The responsibilities of the Behavioral Health Clinical Supervisor will include the following:

Essential Functions

• Provide clinical supervision, guidance, and support to Behavioral Health Navigation Hub staff including contracted providers as assigned.
• Ensure clinical services are delivered in accordance with evidence-based practices, regulatory requirements, organizational policies, and contractual obligations.
• Conduct regular case reviews, case conferences, consultations, and audits to ensure quality, consistency, and compliance with clinical standards.
• Support recruitment, onboarding, training, mentoring, and professional development activities for Behavioral Health staff.
• Collaborate with internal departments and external partners to coordinate care, address barriers to service delivery, and promote integrated care models.
• Assist with the development and maintenance of clinical policies, procedures, workflows, and best practices.
• Review incident reports, grievances, and other compliance-related matters and recommend corrective actions as appropriate.
• Prepare and contribute to reports, presentations, program evaluations, grant deliverables, and stakeholder communications.
• Serve as a clinical resource and subject matter expert for internal staff, community partners, and stakeholders.
• Carry out such other duties to manage and advance the goals of CCN as assigned.

MUST Maintain HIPAA compliance at all times.

Minimum Requirements

• Master's degree in Social Work, Mental Health Counseling, Psychology, Marriage and Family Therapy, or a related behavioral health field.

• Current New York State licensure required (LCSW, LMHC, LMFT, Psychologist, or equivalent applicable clinical license).
• Must be eligible to participate in Medicaid, Medicare, and other federally funded healthcare programs
• Minimum three (3) years of post-licensure clinical experience in behavioral health services.
• Minimum two (2) years of supervisory, leadership, or program oversight experience including coordination, healthcare systems, and community-based services.
• Proficient (above average) skills in Microsoft Office (Word, PowerPoint, Excel).
• Ability to work independently, manage multiple priorities, utilize sound clinical judgment, and maintain professional discretion.

Preferred

• Experience with managed care, value-based care, Medicaid programs, or behavioral health service integration initiatives.
• Experience working in Behavioral Healthcare, Not-For-Profit, or Healthcare settings.
• Experience with quality improvement, program evaluation, data analysis, and performance management.

• Experience working in a Hybrid or remote work environment.
• Resides within 60 minutes of Care Compass’ Office, 33 Lewis Road, Binghamton, NY 13905

License/Certification

• Active New York State clinical license in an applicable behavioral health discipline.