Behavioral Health Manager: Urgent Care Center
Compensation
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Job Description
- Behavioral Health Manager — Urgent Care Center
- The Centers | Gordon Square Office & Glick Recovery Campus | Cleveland, Ohio
- Lead with Purpose at a Nationally Recognized Workplace
The Centers is a 2026 USA TODAY Top Workplaces winner — an honor based entirely on employee feedback, recognizing our culture of trust, purpose, and care. If you are a licensed behavioral health leader who wants to do meaningful work in a place where people feel genuinely valued, this is your opportunity.
About the Role
The Behavioral Health Manager provides clinical oversight and operational leadership of our Behavioral Health Urgent Care (BHUC) program — a multidisciplinary team delivering same-day crisis services designed to divert individuals from ERs, hospitals, and incarceration. You will integrate BHUC with Walk-in Medication Assisted Treatment (WinMAT) and the Glick Recovery Campus (GRC), and play a key role in launching a second BHUC site.
What You'll Do
You will oversee day-to-day clinical operations, optimize triage and workflow processes, supervise a multidisciplinary team, ensure financial and compliance accountability, and actively engage with community providers to expand awareness of BHUC services. Site responsibilities span both the Gordon Square Office and the Glick Recovery Campus within an integrated delivery system.
What You Bring
- Active LISW-S or LPCC-S license in the State of Ohio
- Demonstrated leadership of high-performing teams in a community behavioral health setting
- Knowledge of the full continuum of addiction care, including medication-assisted treatment and harm reduction
Strong skills in active listening, complex problem solving, critical thinking, team management, and service orientation
Why The Centers?
As a 2026 USA TODAY Top Workplaces honoree, The Centers is nationally recognized for a culture built on employee trust and a mission that goes beyond financial goals. You will join a team actively changing lives through integrated, compassionate behavioral health care — with real opportunity to shape program expansion and innovation.
- Apply today and bring your leadership to work that truly matters.
- The Centers is an equal opportunity employer committed to inclusion, diversity, and belonging.
The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Key Responsibilities
Provide clinical oversight and operational leadership for the Behavioral Health Urgent Care program to divert individuals from ERs and incarceration. Oversee day-to-day operations, supervise a multidisciplinary team, and manage the launch of a second site.
Requirements
Must hold an active LISW-S or LPCC-S license in the State of Ohio. Requires demonstrated leadership experience in community behavioral health and knowledge of addiction care, including medication-assisted treatment.
Qualifications
- Education
- Professional certificate or licensure
- Experience
- 5+ years of experience
Key Skills
Urgent Care Career Context
Of the 50 active Urgent Care listings this role was benchmarked against, 20% are remote, 32% have no call, 72% require no weekends.
The cost-of-living index for Ohio is 92.8 (US average = 100; BEA Regional Price Parities (2024)). 61.3% of Ohio clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Urgent Care pay on WeekdayDoc is up 18.8% vs. the prior quarter (through Sep 2026).
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Behavioral Health Manager: Urgent Care Center at Behavioral Health Manager — Urgent Care Center The Centers a 6.6 out of 10 for work-life balance — classified as good. This places the position in the top 25% of all Urgent Care healthcare professional listings evaluated on our platform.
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