Director of Behavioral Health - South Region

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

The Director of Behavioral Health - South Region provides leadership, direction, and development of clinical functions, programs, and services in a respective region while advancing and supporting Jane Pauley Community Health Center’s (JPCHC) Mission, vision, values, and strategic priorities.

This position represents JPCHC in the community by fostering relationships with existing and potential partners and identifying opportunities for collaboration.

Primary responsibilities include oversight and development of outpatient therapy, group therapy, psychological testing, intensive outpatient programs, and other behavioral health programs supporting the overall mission of the organization.

This position will consistently communicate and effectively collaborate with other Senior Leadership to ensure the highest quality of care. As a member of JPCHC leadership, the position will foster a strong agency culture and serve as a leader that will continuously promote direction and expectations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Clinical Leadership and Supervision

Responsibility and oversight of behavioral health therapy, groups, integrated care, and IOPs, providing direct support to the onsite management teams

Effective collaboration with other Directors, as well as other members of JPCHC leadership

Effectively collaborate with relevant departments and leadership in workforce development and training (e. g. training opportunities, programs, curriculum, student placement opportunities, etc.)

Develop, build and enhance relationships with community and State partners and entities through communication, partnership and involvement

Serve (or designate) on community committees, workgroups, planning committees, etc. as assigned by the Regional Medical Director of Behavioral Health

Promote whole person’s care through the integration of clinical services and approaches by guiding and developing strategy to enhance service delivery systems

Ensure a culture of clinical excellence that includes both inspiring staff and evaluating clinical processes, adjusting course of action to be responsive to our changing environments and providing clarity surrounding priorities and goals

Program Development and Management

Facilitate the design and implementation outpatient therapy programs, ensuring services meet the diverse needs of individuals

Facilitate the integration of other behavioral health services offered throughout the JPCHC network, such as therapy, case management, peer support, and primary care.

Collaborate with other members of the leadership team to develop and expand programs in line with community needs and strategic goals

Regulatory Compliance and Quality Assurance

Ensure clinical services complies with all state and federal regulations, including those established by the Indiana Division of Mental Health and Addiction (DMHA) and the Family and Social Services Administration (FSSA).

Support efforts to maintain compliance with accreditation standards (e. g., Joint Commission) for psychiatric services.

Participate in and support quality assurance and performance improvement (QAPI) initiatives, including conducting chart reviews, monitoring clinical outcomes, and implementing corrective action plans as needed.

Ensure that documentation standards are met in the Electronic Health Record (EHR) system, such as EPIC OCHIN, and that billing is aligned with regulatory requirements

Staff Training and Development

Oversee and provide training and continuing education opportunities for behavioral health clinical staff to ensure the use of evidence-based treatment practices.

Ensure that all staff are proficient in delivering trauma-informed, culturally competent, and person-centered care.

Crisis Management and Emergency Psychiatric Services

Collaborate with local hospitals, law enforcement, and community agencies to ensure that appropriate crisis response services are available to the population.

Care Integration and Collaboration

Support the integration of behavioral health and primary care services to ensure a comprehensive, whole-person approach to treatment.

Collaborate with interdisciplinary teams, including primary care providers, therapists, social workers, case managers, and peer support specialists, to ensure coordinated care for individuals with complex needs.

Build and maintain relationships with external healthcare organizations, social service agencies, law enforcement, and community partners to improve access to services and facilitate cross-agency collaboration.

Client Engagement and Community Outreach

Engage with clients and families in treatment planning and recovery processes, ensuring that care plans are personalized and meet the unique needs of each individual.

Participate in community outreach activities to promote mental health services, reduce stigma, and educate the public on available resources

Financial Management and Resource Allocation

Collaborate with JPCHC’s financial and administrative teams to ensure efficient use of resources in substance use services and adherence to budgets.

Identify opportunities for additional funding or grants to support expanded services and treatment programs.

Ensure that behavioral health services are cost-effective and that staff deliver billable services under the appropriate funding models (e. g. FQHC PPS).

Data-Driven Decision Making and Reporting

Support the collection and analysis of clinical data related to substance use services, including tracking key performance indicators (KPIs) for patient outcomes, treatment efficacy, and service utilization.

Ensure data reporting is aligned with state and federal requirements, including reports to the DMHA, FSSA, and HRSA.

Use data insights to improve clinical care, inform program development, and drive continuous improvement initiatives

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Must possess the maturity, enthusiasm, motivation, and the ability to focus on patient safety, teamwork, patient outcomes, patient experience, and quality improvement.

• Must be an engaging partner and highly collaborative within and across professional disciplines
• Requires critical thinking skills, decisive judgement, and the ability to work independently
• Must be able to work in a stressful environment.

Education And/or Experience/Licensure

• Master’s degree in social work, psychology, counseling or a directly related human service field from an accredited university, required, a HSPP preferred.
• Clinical leadership capacity within behavioral health, required
• Experience in building State and community partnerships is a plus
• Recognized as a Licensed Clinical Social Worker, Licensed Mental Health Counselor or Licensed Marriage and Family Therapist by the State of Indiana, or other clinical licensure, required

Computer Skills

To perform this job successfully, an individual should have moderate computer skills, including Microsoft Office (specifically Word and Excel) and other applications.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

The employee is frequently required to stand and walk, push and pull items, and use ladders and step stools.

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• The environment may be indoors or outdoors.
• Why You’ll Love Working Here
• Purpose-driven work that directly impacts access to care across our communities
• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind

Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!