Patient Support Assistant (PSA) - OBGYN
Listed compensation
$18.76-$27.2/hr
The week · per this posting · Monday – Friday
Weekend work is also flagged as required; confirm which days and how often.
Ask the employer about the work setting, nights and shift pattern and time off.
Job Description
Hourly Pay Range
$18.76 - $27.20 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Patient Support Associate (PSA) - OBGYN
Position Highlights
- Position: Patient Support Associate
- Location: Evanston, IL
- Full Time/Part Time: Full Time
- Hours: Monday-Friday, 8:00am – 5:30pm with rotating weekends
- Required Travel: Skokie and Niles
What You Will Do
Reviews schedules to ensure accuracy.
Answers telephone calls, determines nature of calls, takes and relays messages, and responds to routine inquiries following established procedures.
Greets patients arriving for scheduled appointments. Registers patient by obtaining pertinent information such as name, demographic data, insurance coverage, etc. according to established procedures.
Verifies insurance eligibility.
Schedules all appointments. Reschedule patients per protocol.
- Collects co-pays and outstanding balances.
- Balances and prepare end of day.
- Performs other duties as assigned.
What You Will Need
Education: High school diploma or equivalent work experience is required.
Experience
One year of office experience required, previous experience working in a medical office (or related field) is preferred.
Our Ideal Candidate
Flexibility and team player
Great Customer Service
Multi-task and enjoy working in a fast pace setting.
Benefits (For Full Time or Part Time Positions)
Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
- Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit endeavorhealth.org.
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Key Responsibilities
The Patient Support Assistant manages patient scheduling, registration, and insurance verification while providing high-quality customer service. They are also responsible for collecting co-pays and maintaining accurate daily financial records.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of office experience. Previous experience in a medical office or related healthcare setting is preferred.
Key Skills
OB/GYN Career Context
The cost-of-living index for Illinois is 100.0 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$48k midpoint carries the purchasing power of roughly $48k in an average-cost state. 62.6% of Illinois clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Patient Support Assistant (PSA) - OBGYN at Endeavor Health a 6.6 out of 10 for work-life balance — classified as good. This places the position in the top 25% of all OB/GYN healthcare professional listings evaluated on our platform. Contributing factors include no on-call duties.
