Behavioral Health Case Manager

HOMELESSNESS HURTS. HEALTH CARE HELPS. If you are passionate about giving back to your community, we want you to join our team. Fourth Street Clinic, in downtown Salt Lake City, has been providing essential health care services to those experiencing homelessness for nearly 35 years. When you join the growing Fourth Street Clinic team, you're not just taking a job; you're impacting the lives of others.

The Case Manager is responsible for intensive case management of Fourth Street Clinic patients. The primary duties include providing support to the mission of the organization with patient-oriented case management. The Case Manager works closely with Medical Providers and Behavioral Health staff to provide a full range of health, medical, and social services to those patients identified as needing specialized and resource-intensive services.

Duties & Responsibilites

The following information is intended to be representative of the essential functions performed by incumbents in this position and is not all-inclusive. The omission of a specific task or function will not preclude it from the position if the work is similar, related, or a logical extension of position responsibilities.

Core Responsibilities

Provide comprehensive primary health services to homeless individuals and families in the Salt Lake City area.

Provide case management services to patients identified by the clinic as those requiring specialized and intensive services by virtue of their utilization of clinic and community resources.

Provide support to medical providers, clinic staff, and the Department of Work Force Services and Medicaid personnel for the purpose of facilitating patient access to government and community benefits.

Liaison between patients, hospitals/DC planners/social workers and case managers to facilitate appropriate placement of patients upon hospital DC and/or troubleshoot ongoing medical/social issues.

Collaborate with other members of the health care team, patients, and community liaisons to ensure achievement of high patient care standards and to enhance efficient clinic operations.

Serves as a resource and advocate for professional and community education and assists consumers in accessing community resources and referrals for patients.

Meets regularly with community agencies/facilities, representing WHHC. Provides and updates clinic information to maintain awareness of available community services.

Qualifications

• Relevant experience with underserved populations.
• Strong interpersonal skills
• Progressive and self-motivated

Able to Multitask

Skilled in effective oral communication techniques; able to communicate technical material or highly complex issues.

More About Our Benefit Package

Fourth Street Clinic aims to support employees across all aspects of their individual wellness and has built a comprehensive benefits package to support this goal. Benefits include:

• 100% of the premium for individual health insurance;
• Affordable dental & vision coverage;
• Health Savings Account with company match each payroll;
• Company-paid Life & Long-Term Disability insurance;
• 3% employer contribution to 401(k), plus additional dollar-for-dollar company match of employee contributions up to 2%;
• Generous paid time-off starting at 3 weeks/year for full-time employees;
• 13 paid holidays, plus 2 personal holidays and 2 wellness days per year;
• Tuition reimbursement; and
• Employee Assistance programs.

Why Fourth Street Clinic?

According to the U.S. Department of Health & Human Services, many people in the United States don't get needed healthcare services due to barriers such as a lack of transportation, affordable housing, educational background or discrimination.

Fourth Street Clinic is here to provide services to vulnerable individuals and families, reducing barriers caused by social determinants of health. Fourth Street Clinic began in 1988 as a triage clinic with one part-time nurse, relying on hospital volunteers for patient treatment.

Today, Fourth Street Clinic operates with a staff of nearly 100 individuals and an eight-figure annual budget. Last year, we provided comprehensive health care to 5,369 unsheltered individuals through more than 20,000 visits.

Fourth Street Clinic embraces diversity, equity, inclusion and belonging at all levels of our organization, and we strive for every employee to feel comfortable being their authentic self at work. We are committed to building a team with a variety of backgrounds, identities and ideas. We value greater inclusivity which yields greater achievements, fosters belonging and improves access to high-quality health care for all as an essential human right.

Apply now to join our expanding team of dedicated, innovative, mission-driven staff who seek to deliver integrated health care to the most vulnerable members of our community!