Mobile Crisis On-Call Counselor (degreed) - Eyerly Ball
Compensation
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Job Description
Mobile Crisis On-Call Counselor (PRN as needed/on-call)
Location: Community-Based (within 1-hour physical response to assigned region)Department: Crisis ServicesAffiliate: UnityPoint Health – Eyerly Ball
UnityPoint Health is seeking compassionate and resilient individuals to join our Mobile Crisis Response Team. As a Mobile Crisis On-Call Counselor, you will provide on-site support and consultation to clients experiencing mental health crises in community or home settings. This role is vital in helping individuals achieve stability during critical moments.
Current Openings & Locations
(1) Mason City, IA - Day shift (8 hours), Weekends, flexible hours based on applicant's availability
Shifts: The shifts range from 7a-3p, 3p-11p and 11p-7a daily. On call pay is $3.25 to be available.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Provide crisis response and intervention to clients on crisis calls in community or home settings where the crisis is occurring.
Complete related data entry and documentation in accordance with agency policy.
During an on-call shift, be available by telephone and be prepared to respond to calls within a 1-hour physical response region while coordinating with the on-call partner.
Qualifications
Education:
Must Meet One of the Following
- Mental health professional as defined in Iowa Code section 228.1
- Bachelor’s degree; or
- Associate’s degree; or
- High school diploma
Experience (Based on Education Level Noted Above)
- Mental health professional: 1 year of mental health experience
- Bachelor’s in human services: 1 year
- Bachelor’s in non-human services: 2 years
- Associate’s degree: 2 years
- High school diploma: 2 years
Licenses/Certifications
- Valid driver’s license and compliance with Eyerly Ball’s auto insurance policy
- Must pass criminal records and dependent adult/child abuse checks#UPHEB123
Key Skills
Counselor Career Context
Of the 50 active Counselor listings this role was benchmarked against, 38% are remote, 34% have no call, 70% require no weekends.
Counselor pay on WeekdayDoc is up 2.5% vs. the prior quarter (through Sep 2026).
The cost-of-living index for Iowa is 87.8 (US average = 100; BEA Regional Price Parities (2024)). 59.8% of Iowa clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
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