Specialty Operations Pharmacist

At our company, we move fast, adapt quickly, and turn challenges into opportunities—all while keeping quality at the heart of everything we do. We believe that work should be a positive and respectful place, and that with the right mindset, anything is achievable.

Our Vision

Powering better health through pharmacy care driven by tech, trust and heart

Our Mission

• To deliver pharmacy care where access is effortless, care is affordable and patients come first.
• Shift: Monday to Friday 8:30am-5pm, onsite.

Summary

We are seeking a dedicated and detail-oriented Specialty Operations Pharmacist to join our team in Lakeland, FL. The ideal candidate will play a key role in supporting pharmacy operations, ensuring compliance, and maintaining high standards of service and quality.

Key Responsibilities

• Demonstrate willingness to work a flexible schedule, particularly during times of peak volume.
• Collaborate with leadership to prepare for and assist with maintaining pharmacy accreditations.
• Perform assigned duties and provide backup support to other pharmacists as needed.
• Assist with resolving patient escalations and complaints in a professional and timely manner.
• Guide and assist back-end pharmacy technician responsibilities including inventory maintenance, purchasing, packing, shipping, and all aspects of fulfillment.
• Support operations through the application of analytics and reporting to improve processes and outcomes.
• Complete various operations and compliance projects as assigned.
• Communicate effectively with departments outside of the pharmacy to ensure smooth operations and collaboration.
• Monitor and assign tasks within all operations queues to ensure quality, production, and service levels are consistently met.
• Demonstrate critical thinking skills by identifying exceptions and assisting with their resolution.
• Respect and maintain confidentiality guidelines in accordance with HIPAA regulations.

Education and Experience

• BS Pharmacy required, PharmD preferred
• Active/Clear License to practice Pharmacy, experience in specialty pharmacy operations preferred.
• Ability to become licensed in multiple states as required
• Specialty pharmacist certification is preferred
• 1 Year of specialty pharmacy experience preferred

Knowledge, Skills, and Abilities

• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Proficient in analytics and reporting tools.
• Commitment to maintaining patient confidentiality and compliance standards.

Work Environment / Physical Demands

This position is in a typical office environment which requires prolonged sitting and standing in front of a computer. In addition, this position requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment, including the operation of standard computer and phone equipment.

EOE M/F/D/V