PATIENT SERVICES REPRESENTATIVES - (Chestnut Hill Physician Practice/40 hours days)
Compensation
Pay not disclosed
Listing transparency1 of 6 stated
Ask the employer about the pay range, call expectations and weekend coverage.
- Employment & setting
- Full-Time · on-site
- Call expectations
- Not specified
- Weekends
- Not specified
Job Description
The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
Education
High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required
Experience
Licenses
Key Responsibilities
The Patient Services Representative manages patient registration, scheduling, and clerical support duties. They are also responsible for verifying insurance, processing preauthorizations, and collecting payments while maintaining a professional environment.
Requirements
Candidates must possess a High School Diploma, GED, or equivalent relevant experience. Strong interpersonal skills are required to interact effectively with patients, families, and staff.
Key Skills
Healthcare Administration Career Context
Of the 43 active Healthcare Administration listings this role was benchmarked against, 12% are remote, 28% have no call, 74% require no weekends.
The cost-of-living index for Pennsylvania is 97.6 (US average = 100; BEA Regional Price Parities (2024)). 61.7% of Pennsylvania clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
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