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Temple University Health System
Philadelphia, Pennsylvania

PATIENT SERVICES REPRESENTATIVES - (Chestnut Hill Physician Practice/40 hours days)

Healthcare AdminFull-Time

Compensation

Pay not disclosed

Listing transparency1 of 6 stated

Ask the employer about the pay range, call expectations and weekend coverage.

Employment & setting
Full-Time · on-site
Call expectations
Not specified
Weekends
Not specified
Posted 25m ago · Verified live

Job Description

The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Education

High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required

Experience

Licenses

Key Responsibilities

The Patient Services Representative manages patient registration, scheduling, and clerical support duties. They are also responsible for verifying insurance, processing preauthorizations, and collecting payments while maintaining a professional environment.

Requirements

Candidates must possess a High School Diploma, GED, or equivalent relevant experience. Strong interpersonal skills are required to interact effectively with patients, families, and staff.

Key Skills

Insurance VerificationPreauthorization ProcessingCopay CollectionEMR Documentation

Healthcare Administration Career Context

Of the 43 active Healthcare Administration listings this role was benchmarked against, 12% are remote, 28% have no call, 74% require no weekends.

The cost-of-living index for Pennsylvania is 97.6 (US average = 100; BEA Regional Price Parities (2024)). 61.7% of Pennsylvania clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

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Annual compensation range

Benefits & Perks23 jobs

401k / retirement match
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Loan repayment
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CME allowance
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Sign-on bonus
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Relocation assistance
9%

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Work-life snapshot

1.5/ 10
Listing-based score

A signal to investigate—not a guarantee about the workplace.

  • On-site