Urgent Care Physician Assistant or Nurse Practitioner — Center Medical Director

A Center Medical Director is a strong healthcare operations leader and practicing clinician responsible for overseeing a Carbon Health clinic within their region. This role is ideal for someone who is intrinsically motivated, thrives on challenges, and is driven to rethink traditional care models while delivering an exceptional experience for both patients and team members. Acting with an owner’s mindset, the Center Medical Director leads clinic operations, drives financial performance, and supports patient retention and growth through a combination of effective leadership and high-quality clinical care.

Key Capabilities

Collaborate: Shares information with others so there are no surprises; facilitates effective collaboration among clinic medical directors, clinic managers, and external partners

Drive Outcomes: Eliminates obstacles that affect organizational performance

Influence and Inform: Negotiates skillfully in tough situations; facilitates management of differences by addressing them openly and encouraging mutually beneficial resolutions

Demonstrate Accountability: Acts with a clear sense of ownership with exceptional organization and time management skills; establishes clear responsibilities and processes for delivering, monitoring and measuring results

Manage through Ambiguity: Coaches others in finding solutions and accomplishing goals despite incomplete information

Develop Self & Others: Provide real-time coaching to others, mentors key talent and takes significant action for effectiveness in current and future job

What You’ll Do

• Patient Care
• Deliver up-to-date, evidence-based, and compassionate care to patients in clinic
• Supervise clinical care performed by clinician team
• Effectively communicate and operationalize Carbon Health’s mission, vision and values
• Engage in special projects related to clinical quality improvement and innovation

Lead regular team meetings, resolve conflict, motivate employees and foster a culture of communication that promotes employee retention and the highest quality of patient care

In partnership with the Clinic Manager, set, communicate and maintain the highest quality of care and safety standards

Approximately 30 hours per week of direct patient care

Financial Accountability

Demonstrate working knowledge of financial statements, clinic billing procedures and all insurance types and payor guidelines; adjusts, in coordination with district and regional leadership

Responsible for being up-to-date and knowledgeable with regard to diagnostic and procedure coding, and how it affects reimbursement (training staff as needed)

Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate

Experiential Outcomes

Inspirational leader who encourages their team to solve their own problems, empowers through communication, feedback and recognition

• Interview, onboard and mentor clinician team
• Identify clinical and patient experience educational opportunities for your team
• Perform chart audits and one-to-one evaluations of clinicians on a monthly basis
• Manage payroll targets; create and maintain clinician schedule for your sites
• Respond to patient and staff complaints regarding clinicians

Maintain a high-standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceeded

Identify, plan and participate in marketing activities and community events that increase patient volume and engagement

About You

• Active NP or PA license and board certified
• Minimum 2 years of experience in ER, urgent care or similar setting
• Ability to consult and treat patients of all ages
• 1+ year leading others in a healthcare setting
• Understanding of financial statements, P&L management and HR business processes

Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization

Excellent communication and interpersonal, time management, planning, organizational, analytical, problem-solving, and critical thinking skills

Base salary range: $116,220 - $171,226 annually inclusive of incentive bonus

Biweekly leadership stipend

wRVU incentive bonus potential up to 28% of yearly salary paid out quarterly

Competitive overall compensation package.

Offers are based on a balance of factors such as level of education, experience, work history, and geographic location. The Company complies with all state and local wage and hour laws and provides a total rewards package of compensation plus benefits including medical, dental, and vision benefits, 401(k) plan, learning and development programs, Learning Time Off, and Paid Time Off. Carbon Health will consider all qualified applicants without regard to race, color, religion, sex, national origin or any other status protected by law.

We recognize that the key to success lies in valuing the minds, experiences, and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal-opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider employment-qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.